Ambient Experience Summit 2025

Ready to experience an amazing evening? Want to strut your artistic side?

Meet us out front of the hotel to load the bus and head to the Glass Fusion Experience at Moltenworks.

A class introducing you to the art and science of glass fusing. We introduce you to the many glass materials we have for your projects, some of which we make right here in the studio. We also teach you how to use the tools to work with glass and support you throughout your creative process. You do not need experience working with glass in any form to create!  You will design and create your own project. Choose to create a plate, bowl, candle holder, or a pair of coasters.

Barking Frog (located across the driveway from Willows Lodge) is a culinary experience known for innovative seasonal menus, award-winning global wines and its signature ambiance. When you pair this with our exceptional service it is easy to see why it is one of the most widely desired restaurants on the eastside.

In collaboration with local farmers, food artisans and foragers, our culinary team draws its mastery from modern and classic techniques, creating dishes that are inventive yet timeless.

Need one last cocktail and want to keep your engaging conversations going? Join us at the bar in the lobby of the hotel.

Grab your name badge, some breakfast and get ready for some amazing conversations.
 

Join the hosts for a welcome to set the stage for the official day of interactive experiences, mind-blowing keynotes, deep interviews, rich conversations and networkingy

Growth leaders all feel the need to reinvent their go-to-market strategies with an increased focus on post-sale engagement. But is a true full journey engagement model possible today? Are organizations even set up properly to orchestrate engagement across the customer lifecycle? This panel will delve into some of the challenges and opportunities facing growth leaders as they look to build growth strategies that are truly full journey. We will discuss how org hierarchies, technology blind spots and other challenges can be met and overcome (and not just with AI!), to build a more holistic approach to go-to-market.

Get to know an experience leader in this fireside chat with AccentCare's CMO.

Grab a bite to eat, chat with a friend, and come back ready for more!

What is waiting for us at the intersection of CX and EX?  Will it be a mountain of data?  Endless AI receommendations?  Or will it be an opportunity for more focused, intentional and contextual experiences for all involved?  Join this fast paced discussion of the endless possibilities and how to start actioning today.

Organizations have been crafting experience strategies leveraging content and data for decades…but everything turned sideways when AI leveled the playing field. In an age of digital complexity, what are leaders doing to generate more than workflows…how are they creating differentiators thanks to this new chaos?

All eyes are on AI...but what could come next? Quantum has been on the minds of many, but costs and availability have made others question if it's anything more than an academic experiment. Hear what innovators are looking for and how quantum could impact experience.

Healthcare is likely one of the most regulated, dynamic and highly watched experience delivery spaces. With greater opportunities for self-service patient care to accelerated digital transformation opportunities for healthcare providers, now is the ideal time to talk about the realities and best practices for establishing experience strategies that meet the business and operational goals of providers, payers and patients.