Skip to main content
Constellation Research Site Logo
  • Contact Us
    • Company Overview
    • Our Clients
    • Client Services Team
    • Media Mentions
    • Careers at Constellation
    • Contact Us
    • Legal Terms
  • Login
  • Join
  • Research
  • Analyst Services
  • Videos
  • Communities
  • Events
  • Insights
  • Search
Constellation Research Site Logo
Search Icon
    • Company Overview
    • Our Clients
    • Client Services Team
    • Media Mentions
    • Careers at Constellation
    • Contact Us
    • Legal Terms
  • Login
  • Join
  • Research
    • Full Library
    • Analysts
    • Research Agenda
    • Research Themes
    • Analyst Blog
    • Research & Citation Policies
    • ShortLists

    Recommendations for You

    Analyst Blog

    Get updates about industry trends, events and research.

    Meet Our Analysts

    Connect with our subject matter experts.

  • Analyst Services
    • Custom Research
    • Technology Acquisition
    • Analyst Inquiries
    • Speaking and Workshops
    • Provider Advisory Services
    • Enterprise Advisory Services

    Recommendations for You

    Book an Inquiry

    Schedule time with one of our analysts.

    Advisory Services

    Ongoing guidance for your organization.

  • Videos
    • DisrupTV
    • ConstellationTV
    • Shortlist Spotlights
    • Insights Video
    • CR Conversations

    Recommendations for You

    DisrupTV's Top 25 Books of 2025

    This list celebrates changemakers creating meaningful impact through leadership, innovation, fresh perspectives, transformative mindsets, and lessons that resonate far beyond the workplace.

    Watch the latest episode of CRTV

    Catch the latest hot take from Constellation analysts.

  • Communities
    • Business Transformation 150
    • Ambient Experience 100
    • SuperNova Awards
    • Artificial Intelligence 150
    • Sustainability 50
    • AI-First Service Firms

    Recommendations for You

    Become a Member

    Join the Constellation community and access our comprehensive collection of research and analysis.

    2026 BT150 Nomination Form

    Know someone driving meaningful change? Nominate them for the upcoming BT150 and showcase their impact on a global stage.

  • Events
    • Constellation’s Connected Enterprise
    • Analyst Relations Experience
    • AI Forum
    • Ambient Experience Summit
    • Healthcare Transformation Summit

    Recommendations for You

    AI Forum Registration

    Secure your spot at AIF on March 19, 2026.

    Industry Events

    See where our analysts are headed next.

  • Insights
    • Insights News
    • Notebook
    • Customer Stories
    • Insights Video

    Recommendations for You

    Insights News

    Stay ahead of enterprise news with Larry Dignan.

    Customer Stories

    These enterprises are making big waves with technology use cases.

Research

  • Full Library
  • Analysts
  • Research Agenda
  • Research Themes
  • Analyst Blog
  • Research & Citation Policies
  • ShortLists

Recommendations for You

Analyst Blog

Get updates about industry trends, events and research.

Meet Our Analysts

Connect with our subject matter experts.

Available Services

  • Custom Research
  • Technology Acquisition
  • Analyst Inquiries
  • Speaking and Workshops
  • Provider Advisory Services
  • Enterprise Advisory Services

Recommendations for You

Book an Inquiry

Schedule time with one of our analysts.

Advisory Services

Ongoing guidance for your organization.

Videos

  • DisrupTV
  • ConstellationTV
  • Shortlist Spotlights
  • Insights Video
  • CR Conversations

Recommendations for You

DisrupTV's Top 25 Books of 2025

This list celebrates changemakers creating meaningful impact through leadership, innovation, fresh perspectives, transformative mindsets, and lessons that resonate far beyond the workplace.

Watch the latest episode of CRTV

Catch the latest hot take from Constellation analysts.

Our Communities

  • Business Transformation 150
  • Ambient Experience 100
  • SuperNova Awards
  • Artificial Intelligence 150
  • Sustainability 50
  • AI-First Service Firms

Recommendations for You

Become a Member

Join the Constellation community and access our comprehensive collection of research and analysis.

2026 BT150 Nomination Form

Know someone driving meaningful change? Nominate them for the upcoming BT150 and showcase their impact on a global stage.

Events

  • Constellation’s Connected Enterprise
  • Analyst Relations Experience
  • AI Forum
  • Ambient Experience Summit
  • Healthcare Transformation Summit

Recommendations for You

AI Forum Registration

Secure your spot at AIF on March 19, 2026.

Industry Events

See where our analysts are headed next.

The Latest from Insights Live

  • Insights News
  • Notebook
  • Customer Stories
  • Insights Video

Recommendations for You

Insights News

Stay ahead of enterprise news with Larry Dignan.

Customer Stories

These enterprises are making big waves with technology use cases.

Breadcrumb

  1. Home page linkHome
  2. User
  3. Published
  4. 12

Gavin Heaton

Founder
Disruptors Co
Gavin Heaton photograph
  • Bio
  • Published
  • Research Agenda
  • Events
  • Videos
  • Analyst Blog Posts
  • Research Reports
  • Insights News

Results

Premium Research
October 20, 2013

Better Leads, Better Results

Future of Work
Strengthening the Marketing-Sales InterlockDownload the report snapshotToday#39;s marketing and sales organizations are vastly different than they were even two or three years ago. The global financial crisis created ongoing impacts and the rise of digital and social media led…
Gavin Heaton
Quarks
July 3, 2013

Succeeding in the New Consumerverse

Marketing Transformation
Trends and Opportunities for Digital BusinessConstellation Research often takes a fresh look at the trends affecting digital transformation and the world of business. Rather than starting at the beginning of the calendar year and casting an eye over the following twelve months,…
Gavin Heaton
Quarks
March 6, 2013

Quark: #Analytics Chat for Anametrix

Data to Decisions
#AnalyticsChat transcript and reach report On February 20, 2013, a Twitter based chat was hosted by R "Ray" Wang and Gavin Heaton on behalf of Anametrix. Over the course of an hour, this conversation attracted almost 600 tweets and 88 contributors. A highly…
R "Ray" Wang
Gavin Heaton
Premium Research
February 28, 2013

Scaling Up with Marketing Automation Software

Marketing Transformation
How Marketing Automation Transforms Your Marketing in the Age of Conversation Market and Vendor Overview Today's marketers are consistently challenged to do more with less. Faced with an explosion in digital and social channels and an empowered and demanding customer base,…
Gavin Heaton
Premium Research
November 15, 2012

Digital Disruption: Five Lessons from Asia Pacific's Digital Trajectory

Marketing Transformation
How Mobile and Social Adoption Will Change Your Market Strategy The world is increasingly looking to Asia Pacific to power economic growth. But Asia Pacific is not just an economic juggernaut, it is also a petri dish showcasing the consumer behavior and business impacts that…
Gavin Heaton
Premium Research
October 24, 2012

CMOs: Re-Casting the Marketing Funnel for Consumer Engagement

Marketing Transformation
Five Stations on the Consumer Engagement Line The five forces of the Consumerization of Information Technology (CoIT) do not just affect the chief information officer (CIO). The impact of social media, Big Data, analytics, mobility, cloud computing and unified communications…
Gavin Heaton
View all research reports
View all Analyst Blog Posts
Constellation Research Logo

Guiding organizations through their digital transformation journey with strategic research and advisory services.

  • Company Overview
  • Our Clients
  • Media Mentions
  • Careers at Constellation Research
  • Contact Us
  • Client Services Team
  • Legal & Terms of use

Research

  • Full Library
  • Research Agenda
  • Research Blog
  • ShortLists
  • Contributors
  • Research Themes
  • Research Policies

Analyst Services

  • Analyst Inquiries
  • Provider Advisory
  • Custom Research
  • Technology Acquisition
  • Speaking Workshops
  • Enterprise Advisory

Videos

  • DisrupTV
  • ConstellationTV
  • Insights Video
  • ShortList Spotlights
  • CR Conversations

Communities

  • Business Transformation 150
  • SuperNova Awards™
  • Ambient Experience 100
  • Artificial Intelligence 150
  • Sustainability 50

Events

  • Constellation's Connected Enterprise
  • AI Forum
  • Healthcare Transformation Summit
  • Analyst Relations Experience
  • Ambient Experience Summit

Insights Live

  • Insights News
  • Customer Stories
  • Newsletters
  • Notebook
  • Video
Follow Us:
ConstellationR on Linkedin
ConstellationR on X

© Constellation Research Inc. 2010 - 2026. All Rights Reserved.

Constellation Research, Constellation SuperNova Awards, Connected Enterprise, and the Constellation Research logo are trademarks of Constellation Research, Inc. All other products and services listed herein are trademarks of their respective companies.