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The Board
June 15, 2026

Enterprise Technology Intelligence Monthly Update: June 2026

Board Strategy
AI has entered a post-promise phase, where the conversation has shifted from model excitement to the harder work of infrastructure, governance, data readiness, and operating model redesign. Spending continues to climb, with Gartner projecting $2.52 trillion in worldwide AI spending for 2026, yet more than half of CEOs…
Esteban Kolsky

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Analyst Blog
June 26, 2026

Rethinking CRM as a New System of Action

Revenue & Growth Effectiveness
What we are seeing is a shift in how CRM systems can generate value and improve business outcomes. As humans and AI agents start to work together across CRM use cases, CRM systems must evolve from their legacy as static repositories of data (and mostly only data inputted by users) into systems where jobs actually get d...
Martin Schneider
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