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To close the loop between insights and actions enterprises will need to double down on process intelligence and efficiency, or what Constellation Research analyst Holger Mueller calls high-fidelity (hi-fi) process management.
In a report, Mueller said hi-fi process management--a higher quality process-centric approach to driving insights--can be enabled by object-centric process mining (OCPM).
Insight Blog
Meta CEO Mark Zuckerberg has hired away AI experts from OpenAI, Google and Anthropic to create Meta Superintelligence Labs, a supergroup that will allegedly give Meta the ability to develop frontier models that "deliver on the promise of personal superintelligence for everyone."
Insight Blog
DAM Just Got Smarter: Why Smartsheet + Brandfolder is a Game-Changer
Digital Asset Management (DAM) isn't just storage - it's the secret sauce of modern marketing. In the AI era, DAM transforms how we create, manage, and analyze brand assets, turning every image, video, and model into a strategic experience.
Video
Enterprise technology buyers are half way through 2025 and still lack the visibility to make strategic investments with longer time horizons. That said, enterprises are chasing technologies--notably artificial intelligence--to transform, become nimble and optimize so there's a cost cushion due to productivity.
In addition, buyers are also navigating a lot of hype (mostly agentic AI) and trying to comb through technology advances that change almost weekly.
Insight Blog
Industrial AI investment is picking up for infrastructure and component vendors indicating that use cases are in the pipeline for manufacturing, automotive and other asset-heavy industries. The quarters ahead will likely see investment move up the technology stack.
Although it's early, the breadcrumbs pointing to industrial AI demand are starting to pile up. Consider:
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Customer Story
AWS re:Inforce 2025 illustrated how the company's security approach is differentiated from the pack and how its built-in security approach will resonate as agentic AI scales. Yet, AWS's security story is a bit challenging to tell.Here's a look at the key themes from AWS re: Inforce 2025, which was held in Philadelphia, Penn., June 16-18.
FedEx is planning to leverage data, scale and digital twins to optimize its network and services amid uncertainty about global trade and the economic picture.
Speaking on an earnings conference call FedEx CEO Rajesh Subramaniam said the company is optimizing its supply chain and network as conditions warrant ahead of manufacturing shifts.
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Clorox will go live on a new ERP system in July as it wraps up a multi-year transition to SAP S4/HANA Cloud.
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HPE launched new CloudOps Software, layered AI agents throughout its hybrid cloud stack, unveiled GreenLake Intelligence and expanded its AI factory. In addition, Digital Realty said it would standardize its data center footprint on HPE.
At its flagship Discover 2025 conference, HPE showcased its new branding as well as play for AI workloads. The big picture from HPE is that hybrid IT operations, networking, storage and AI operations can be largely turnkey via AI agents.
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Even as it disrupts its own pricing model, Salesforce continues to post up strong numbers. But as the macro and micro outlook for tech investment remains somewhat fuzzy – is there an opportunity for some established vendors and some AI-native startups to severely disrupt Salesforce’s dominance in its key categories?
Analyst Blog
Teradata launched Teradata AI Factory, which aims to target integrated AI systems for regulated industries.
According to Teradata, its AI factory will include its AI and machine learning tools as well as analytics.
The offering is another indicator that enterprise system providers are looking to court companies looking toward on-premises AI workloads. Teradata AI Factory includes pre-packaged Teradata and various tools for compliance. The system also includes Teradata AI Microservices that can run on Nvidia GPUs and Teradata's Enterprise Vector Store.
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Salesforce launched Agentforce 3, which features Agentforce Command Center, support for Model Context Protocol (MCP), and updated Atlas architecture to speed up reasoning and performance.
The rollout maintains Salesforce's Agentforce cadence, which includes updates every few months as the company learns from enterprise use cases. In addition, Salesforce has added more than 30 partners to AgentExchange including AWS, Box, Cisco, Google Cloud, IBM and payments players such as PayPal and Stripe.
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Security isn't an issue for securing today's AI agent use cases since the key tools and techniques are already in place. The grand vision for cross-platform AI agents that hop across data stores and processes is going to require more work on the standards and plumbing side.
That's the big takeaway from AWS at its annual security conference in Philadelphia. The conference, which was free of the AI agent-washing we're so used to, was refreshing. After all, we're accustomed to AI agent fairy tales by now from most vendors.
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Uber is expanding its AI and data services unit, Uber AI Solutions, as it looks to support labs and enterprises looking to build AI models and deploy agents.
The company is offering the data and AI platform it uses internally to enterprises in a move they rhymes with what Amazon and Google do with cloud computing. Build the expertise and platform for internal use, then turn it into a business.
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Accenture launched Reinvention Services, a business unit that will bring together its AI assets in one integrated unit. Manish Sharma, Accenture's CEO of the Americas, will become chief services officer.
The launch of a new services unit comes after the company reported better-than-expected fiscal third quarter earnings but showed a decline in bookings.
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Microsoft said it has developed quantum computing error-correction codes that can create a 1,000-fold reduction in error rates. The company also said it is landing on-premise interest for its Microsoft Quantum compute platform, a collaboration between Microsoft and Atom Computing.
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Generative AI has been seen as a boon for productivity, but it may not be making the workforce any smarter. In fact, enterprises may want to start thinking about cognitive debt from AI usage and a thin bench of critical thinkers.
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In the latest episode of ContellationTV, co-host analysts Holger Mueller and Liz Miller kick off by covering #enterprise tech news. Their analysis includes 1) the #agenticAI frameworks race heating up, vendors' competition on #data integration and developer velocity, and #Oracle's capex investments signaling tech transformation.
Next, Liz sits down with Pegasystems' product marketing leader Tara DeZao, for a CR #CX Convo at PegaWorld 2025. A few key takeaways from their convo include:
Video
OpenAI and Microsoft are going to be rivals as the companies increasingly appear to be tilting away from the frenemy and partner model that has paid off so well for both companies.
A year ago, we riffed on the growing debate about whether OpenAI and Microsoft were symbiotic or becoming frenemies. Based recent news, it appears the two companies may be blowing right past frenemies to become rivals.
Here's a recap of what has transpired in recent days:
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Constellation Analysts Holger Mueller and Michael Ni share insights, predictions, and more from Databricks' recent Data & AI Summit.
Video
Amazon Web Services is using its Nova models for tailored use cases including cybersecurity. Other takeaways from a chat with Amazon and AWS chief information security offers included the combination of physical and cybersecurity and how humans and AI code differently.
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For Amazon Web Services customers, the continuum between security services and the rest of the cloud vendor's portfolio covering storage, data, AI and compute tends to blend together.
The primary takeaway from re:Inforce 2025 is that AWS isn't trying to make money in security. Yes, AWS has security products like GuardDuty, Inspector and SecurityHub sold separately, but a lot of AWS security additions are built into existing services.
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Salesforce has raised prices across multiple products as it continues to hone pricing for AI and Agentforce.
In a post, Salesforce outlined the moving pricing parts. The latest changes come after the recent launch of Flex Credits, a consumption-based model, along with flexible Agentforce pricing.
Insight Blog