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Marketers and customer experience leaders need to think about payment flexibility, mobile and balancing paid search with direct relationships, according to Adobe Analytics data on the holiday shopping season.
Insight Blog
Catch a LIVE Constellation Connected Enterprise 2023 executive interview between Sanjib Sahoo, Chief Digital Officer at Ingram Micro, and Vala Afshar, Chief Digital Evangelist at Salesforce.
Sanjib shares how his background shaped a passion for digital transformation, as well as trends, tips, and lessons learned about digital adoption, optimization and preparing for a digital future.
Video
Vendor Profile
Customer Story Spotlight
Intuit may be the best example of the need to have a data strategy before tackling generative AI. The company, which has had to adapt to technology and economic shifts for 40 years, realized five years ago that data and AI would be fundamental to its core mission.
Carnival Corporation, known for its family of cruise lines, is implementing a centralized system to optimize the management of equipment and machinery across its brands and ships.
The implementation of Maritime Asset Strategy Transformation (MAST) will be carried out in 2024 with savings being delivered in 2025 and 2026. The company sees a multi-year benefit of savings north of $100 million.
Carnival's project highlights how companies are managing transformation efforts with balanced approach between growth and efficiency.
Insight Blog
Business transformation projects will require more holistic thinking about likelihood of success, difficulty of implementation and durability of outcomes when it comes to returns on investments.
Insight Blog
Best Practices
Executive Summary
Offering Overview
Executive Summary
Ingram Micro Chief Digital Officer Sanjib Sahoo has spearheaded the technology distribution giant's digital transformation as well as the Ingram Micro Xvantage digital experience platform, which serves as the company's digital twin. However, transformation never ends.
Insight Blog
Paula Starr is a Cherokee citizen leading technology delivery at the Cherokee Nation, the United States' largest federally recognized tribe. With a team that supports 4,000 employees across Cherokee reservation CIO Starr is in a unique position to deliver digital services while maintaining community values.
Insight Blog
Two Year IPO Drought Coming To An End
In 2023, only 148 companies completed an initial public offering (IPO). This was the worst year on record and followed a 15% decline from the number of IPO's in 2022, another disappointing year. In 2023, ARM was the sole blockbuster tech IPO.
After a brutal two years with a paucity of tech IPOs, the market is poised for a resurgence in 2024.
Analyst Blog
Business technology decision makers are optimistic about 2024 and are plotting investments in generative AI, analytics and automation, according to Constellation Research's second half 2023 CxO Business Confidence Survey.
The report, based on 43 C-level executives, found that enterprise decision makers are banking on emerging technologies to bolster revenue, profit and employment. An excerpt from the report:
Insight Blog
Big Idea
Executive Summary
Many organizations have performed classical cost-benefit analyses to determine the impact of business technology projects. Although these approaches account for the quantifiable metrics, they often fail to capture key attributes such as probability of success and level of difficulty in project type.
DisrupTV Special Edition – Top 15 Books of 2023: Must-Reads for Innovators & Leaders
In a special edition of DisrupTV, hosts R “Ray” Wang and Vala Afshar unveiled their highly anticipated list of the Top 15 Books of 2023, curated from more than 70 authors featured on the show throughout the year. This esteemed list recognizes authors who have made a significant impact through exceptional leadership, innovation, and transformative ideas.
Video
Premium Research
Customer Story Spotlight
Equifax has transformed from a traditional credit bureau to a company offering government, human resources, talent, property, employment and income and other data services. Equifax's cloud, data and business reinvention started with a 2017 data breach that affected 147 million people in what amounts to a fascinating comeback tale.
The journey isn't yet complete for Equifax, but the company's total addressable market has swelled as it continues to add data services and expands organically and with bolt-on acquisitions.
Insight Blog
Watch a webinar between CR analyst Holger Mueller and Neptune Software CSO Mattias Steiner about the winning combination of digitalizing low-code and portals for quick ROI.
Video
The following video is the second episode in a series of conversations about cloud technology between Holger Mueller, Constellation VP & Principal Analyst, and Thomas Saueressig, SAP Executive Board Member. In this segment, Thomas answers the question, "What matters in cloud architecture?"
Video
The following video is the first episode in a series of conversations about cloud technology between Holger Mueller, Constellation VP & Principal Analyst, and Thomas Saueressig, SAP Executive Board Member. In this segment, Thomas answers the question, "What is the cloud all about?"
Video
Enterprise technology customers in 2023 hit a few common themes that revolved around data strategy, setting their companies up for generative AI applications, transformation, sustainability, customer experience and continuous optimization to pay for new initiatives.
Here’s a look at the big lessons from 2023 (Constellation Insights PDF library).
Insight Blog
In this, the year of Taylor Swift, it feels oddly fitting that Adobe and Figma have just announced their breakup. Like all good angsty love stories immortalized in an Era’s Tour set, we had the Figma indie-cool-kid rebel agreeing to roll with the digital class President in the established and voted Most Likely to Succeed Adobe. Torn apart by well-intentioned but out-of-touch outsiders, the two have closed this chapter of their idyllic yet improbably love affair.
Analyst Blog
In London last week, WalkMe Analyst Day 2023 — an exploration of their progress so far with their digital adoption platform — began in the morning with a company overview by their CMO, Adriel Sanchez. Digital adoption is a vital new digital experience category that makes it significantly easier to increase impactful results for users with existing and new IT systems.
Analyst Blog
Alteryx is going private in a $4.4 billion deal including debt. Clearlake Capital and Insight Partners will pay $48.25 a share in cash for each Alteryx share.
The price is a 59% premium to Alteryx's closing price Sept. 5 when reports surfaced about the potential buyout.
Insight Blog