Filter Results
Results
Why is the PTC acquisition of Vuforia so important? PTC is is a global provider of technology platforms and solutions that transform how companies create, operate, and service the “things” in the Internet of Things (IoT). The company’s next-generation ThingWorx® technology platform gives developers the tools they need to capture, analyze, and capitalize on the vast amounts […]
Analyst Blog
Welcome to another edition of Inside the SportsBiz Studio! This is my version of Inside the Actor’s Studio where I will feature a Q&A with another sports business professional willing to share insights from their career and opinions about the state of the industry. Just like the TV show, there will be some common questions that everyone […]
Analyst Blog
After weeks of speculation, Dell and EMC made history on Monday with the announcement of a $67 billion merger deal—the largest in tech history—which will see EMC go private under Dell's ownership. While a transaction of this size and scope will justifiably be scrutinized in depth over the coming weeks, here are some initial takeways for customers to consider.
Analyst Blog
Best of Breed Startups Often Initially Differentiate And Delight Customers With Extreme Customer CentricityThe journey to an initial public offering (IPO) often brings an intense customer-centric culture and focus that separates the startup vendors from their legacy competitors. These startup vendors woo their prospects with not only their emerging technologies and solutions, but also a commitment to enable their customer’s to deliver on disruptive business models. These vendors earn their market share and mind share
Analyst Blog
Last week spent the majority it of it in San Diego, enjoying the warm southern California weather and sun. Why was I there? Attending the annual CSCMP conference. The conference was, as usual, well attended by an array of supply chain professionals. As in previous years, the event offered a wide array of break out sessions and interactions with fellow professionals. Three take aways from the event:...
Analyst Blog
Premium Research
The Risks and Rewards of Leading an Organization to Deliver Superb Experiences that Keep Brand Promises
This report examines the need for businesses to have a senior executive lead the end-to-end customer experience.
Supply chain professionals everywhere are no doubt wincing about the recent recall of nearly two million boxes of Cheerios by General Mills—turns out they weren’t gluten-free after all. From the Washington Post:
Analyst Blog
If you are an innovator or early adopter, be prepared that others may not see what you see. They may require a business case and more details on why you want to change the organization. If you know this in advance, it will save you a lot of heartache and make you much more successful. The five “gotchas” our research uncovered for CMO’s (or whomever is leading customer experience) to watch out for include:...
Analyst Blog
As brands realize Customer Experience Management is key to their overall strategy and long-term growth, our research at Constellation found CMOs should consider the following 7 principles when leading customer experience initiatives:1. Bring passion about the brand you work for and drive cross-functional collaboration and lead organizational change2. Focus on both communications and brand guardianship […]
Analyst Blog
For enterprises looking at public cloud use cases, the announcements made at re:Invent reconfirm AWS as a prime contender on any shortlist, as the vendor has become even more attractive for the enterprise buyer. On the concern side we see that AWS needs to find new ways to distribute knowledge, partnership with SIs are only one path, It's tough for anyone to stay on top of the innovation and the Venetian / Sands is bursting at the seams. And AWS needs to reach more of a enterprise audience - beyond the traditional developer audience of re-Invent conferences. But then AWS CTO Vogels talked for over 15 minutes about IoT use cases, which was kind of odd, as traditionally he delivers a technology talk. It maybe a sign of AWS starting to cater more to the enterprise executive...
Analyst Blog
Amazon challenges ‘old-guard’ IBM, Microsoft and Oracle with QuickSight, Kinesis Firehose, Snowball, and new database services. Here’s a quick rundown with cautions for would-be adopters. Make no mistake: Amazon Web Services … Continue reading →
Analyst Blog
I'm analyzing live from Amazon's AWS reInvent conference in Las Vegas. The conference is seeing record attendance, with over 19k attendees, more than doubling compared to the 2014 edition. Here's what you need to know about announcements made during the keynote about Database, QuickSight, and Amazon's enterprise aspirations.
Analyst Blog
Customers, Value Chain and The Customer Experience Imperative Should the CMO oversee the whole customer experience? Today, the value chain in business has gone from products that became commodities to services that fuel anticipation of superb customer experiences that go beyond anything customers have expected previously. These new customer expectations have put pressure on companies to […]
Analyst Blog
Amazon Web Services' opening keynote at re:Invent 2015 started in a familiar fashion, with SVP Andy Jassy providing an overview of AWS's rapidly expanding slew of services along with arguments why companies are moving, and should move, to its cloud. While Jassy's remarks were persuasive, the voice of the customer remains king—and AWS managed to convince no less than the CIOs of Capital One and General Electric to share their stories onstage.
Analyst Blog
One of the most common complaints from employees is that they can’t keep up with the vast amounts of information available to them. Many of you have heard me talk about the issue not being email overload, nor even information overload, but rather input overload. We have too many places to look for, or respond to people, content and conversations.
Analyst Blog
In what coud have been taken as an April Fool’s joke if the date was April 1st, Teradata today announced support for its data warehouse on Amazon’s AWS Cloud.
Analyst Blog
It's a mystery to me why every European privacy advance is met with such reflexive condemnation in America.
Analyst Blog
Part 1 and Part 2 outlined what, and how, core innovative technologies are creating business disruption, and provided some examples of new business models that illustrate these core principles.
Analyst Blog
Earlier today IBM unveiled its plans to create a dedicated consulting practice, staffed by 2000 consultants and dedicated to nothing but cognitive business.
Analyst Blog
Today the Court of Justice of the EU invalidated the Safe Harbor agreement between the EU and the US. Take a look at the press release of the court here.So take a look at what it means for next generation applications (and also other applications that store European consumer / business data):
Analyst Blog
Couchbase Live New York event puts new features, NoSQL adoption in the spotlight. Watch for basics and the best fit for NoSQL in the enterprise. Couchbase Live New York … Continue reading →
Analyst Blog
Here is a recap of some of the key news of the last week in the Social Business / Employee Collaboration / Future of Work world.Did I miss something big? Please post a link in the comments. Reference Links:BoxWorks - watch the keynotes
Analyst Blog
IBM is taking a big step toward fleshing out the business potential of its Watson technology, announcing a new Cognitive Business Solutions unit on Tuesday. The practice will include more than 2,000 consultants skilled in machine learning, data science and analytics. It's a big bet for IBM but the company is convinced it's a safe one, judging from the announcement:
Analyst Blog
There are enough NoSQL databases out there to make quite the kettle of alphabet soup, but Couchbase is making some moves that may help it float to the top of the pot.
Analyst Blog