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In honor of Earth Day, we are thrilled to unveil the ESG 50 for 2023. This list was compiled through a rigorous nomination process that included recommendations from peers, industry influencers, technology vendors, analysts, and reference checks. The exceptional individuals who made the cut are paving the way for a sustainable future.
Analyst Blog
CUPERTINO, Calif. – April 21, 2023 – In recognition of Earth Day, Constellation Research released its inaugural ESG50, an elite list of the top sustainability-focused executives championing pragmatic environmental, social, and governance strategies. Each executive demonstrates excellence in establishing and building new business models, implementing emerging technologies and leading in an ethical and humane manner.
Press Release
Finding new ways to improve opportunity-to-renewal is core to any services business's growth.
Analyst Blog
DisrupTV Episode 318: Fashion, the Metaverse, and Personal Branding
In this episode of DisrupTV, hosts Vala Afshar and R “Ray” Wang engage with three influential leaders who are at the forefront of fashion, technology, and personal branding:
Cathy Hackl – Chief Metaverse Officer & Founder at Journey and Founder of VerseLuxe
Video
ChatGPT or Generative AI Is This Year’s POC And Shiny Object
While generative AI has been around for some time, ChatGPT has captured the hearts and minds of the general population in highlighting tangible possibilities of what AI can accomplish both in the consumer and enterprise world. In fact, Generative AI has the ability to create chat responses, designs, and other new content including deep fakes and synthetic data.
Analyst Blog
In today's fast-paced and data-driven business world, generative AI is now in the midst of transforming the way companies innovate, operate, and work. With proof points like ChatGPT, generative AI will soon enough have a significant competitive impact on revenue as well as bottom lines.
Analyst Blog
DisrupTV Episode 317: Transforming Enterprise Operations with AI and Innovation
In DisrupTV Episode 317, we explore how AI, customer success, and innovative leadership are transforming the way enterprises operate. From reducing help desk workloads through AI-driven self-service, to leveraging data for smarter workforce and customer strategies, this episode is packed with actionable insights for leaders looking to boost efficiency, drive adoption, and foster a culture of innovation.
Video
Don’t Kill Innovation, But Apply Guardrails For AI
On March 29, 2023, over 1100 notable signatories signed the Open Letter from the Future of Life Institute asking for a moratorium on AI development. This wake-up call to society highlights a need for tech policy to catch up with technology and brings awareness to the pervasive impact of AI on society for decades to come.
Analyst Blog
Analyst Blog
Trends
More than a year has passed since Constellation published its original “Trends in Incident Management†report. However, most enterprises still are not set up to handle IT-related incidents, or crises, in real time. Fortunately, the improvements in just one year are amazing.
The following are the common terms used in Incident Management, AIOps, and Observability practice areas:
Analyst Blog
Why Empathy and Human Potential Are the Future of Leadership - DisrupTV Episode 316: Caitlin MacGregor & Chris Shipley
In Episode 316 of DisrupTV, hosts R “Ray” Wang and Vala Afshar welcomed two powerhouse voices in leadership and innovation: Caitlin MacGregor, CEO & Co-Founder of Plum, and Chris Shipley, author of The Empathy Advantage.
Video
ConstellationTV Episode 54 features Constellation analysts Liz Miller and Holger Mueller analyzing SVB & ChatGPT-4, then Liz shares highlights from #TrulyZoho23 and Holger sits down with Jon Reed of diginomica to discuss Workday's #AI and #ML Summit.
Video
A brand new episode of ConstellationTV dropped today! Here's what you'll find in episode 53...
1:08 - Analyst co-hosts Dion Hinchcliffe and Doug Henschen discussing the latest #tech news, including Microsoft's latest announcement of Einstein GPT and generative #AI and #BI trends.
11:33 - Updates from Hannah Hock on our upcoming event, Ambient Experience Summit.
13:00 - Key takeaways from the 2023 Mobile World Congress in Barcelona
17:25 - #MLOps best practices from Andy Thurai
23:00 - New 2023 #ShortList recaps
Video
Recently I had the opportunity to take a deep-dive on IBM Cloud to get a sense of it's current capabilities. My takeaway is that the platform has matured well and has come a long way since its early days, when it was known as Bluemix, and was a scrappy contender among the fast-growing hyperscalers.
Analyst Blog
I'm wrapping up research for a fresh Market Overivew report on analtyics and business intelligence (BI) products. As in other arenas, the timliest, most potentially game-changing trend in this space is the introduction of Generative AI capabilities. We've already seen announcements from Microsoft, Salesforce/Tableau and ThoughtSpot, and we'll undoubtedly see more. Here's a quick rundown on what to expect.
Analyst Blog
Adobe Delivers Generative AI With Adobe Firefly
At Adobe Summit on March 21, 2023, Adobe announced and delivered its generative AI offering known as Adobe Firefly. Adobe Firefly (In beta), is a collection of generative AI models built for creative applications. The offering joins the platform’s AI services. The first Firefly model will focus on image generation and text effects, trained on the hundreds of millions of Adobe stock images, openly licensed content, and public domain content where copyright has expired.
Analyst Blog
Rethinking the Future of Work and Transformation – DisrupTV Episode 315
The workplace is changing faster than ever, and leaders are under pressure to balance transformation with humanity. In Episode 315 of DisrupTV, hosts R “Ray” Wang and Vala Afshar sat down with Anne Fulton (CEO of Fuel50), Melissa Swift (author of Work Here Now), and Jon Reed (co-founder of Diginomica) to discuss how organizations can prepare for an uncertain future.
Video
Being a supervisor—a manager, a team leader, whatever title that comes with the territory—isn’t the same as it was just a few short years ago. This is especially true in contact, service, and communications centers.
Analyst Blog