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More than 15,000 car dealerships across North America are facing frustrated customers and lost sales as a major software provider, CDK Global, is grappling with a cyberattack that has crippled their systems for days. Dealerships have resorted to using pen and paper to create sales contracts, and are unable to register vehicles with government agencies like the DMV. This has led to frustrated customers and a backlog at government offices. The breach has also resulted in lost sales for dealerships, with vehicles sitting idle on lots.
Analyst Blog
Oracle said a TikTok ban could hurt its cloud revenue should the social network be banned in the US. The company revealed the risk factor in its annual report filed with the SEC.
In April, President Biden signed a law that would make it illegal to provide cloud services to TikTok unless its parent ByteDance could separate its operations from the Chinese government. The bill demands that ByteDance sell TikTok in nine months, or one year if extension approved.
Insight Blog
R "Ray" Wang, Constellation Research founder, chairman, and principal analyst, joins 'Squawk Box' to discuss Nvidia's stock performance, why he has a $200 price target on the stock, and more.
Video
Shopify outlined a partnership with Target that could scale distribution for its premier merchants as well as AI-enhanced features across its unified commerce platform.
The partnership with Target highlights how Shopify is increasingly becoming an enterprise commerce platform. In recent quarters, the company has noted that it is increasingly moving upstream.
Insight Blog
AI Begins And Ends With Nvidia
Despite the massive buzz on AI, only a few core companies that power the Age of AI will succeed. The high capital costs of research and development investment, the time required to take a product to market, and the ability to cross competitive moats create a massive barrier to entry. In fact, only a few vendors have shown significant profits in AI:
Analyst Blog
Take A Measured Approach To AI Adoption
The rush to AI projects often comes as an all or nothing approach. However, lessons learned from Constellation's Executive Network (CEN) members show a gradual and measured approach. Constellation sees five phases to adoption from both a business and cultural point of view:
Analyst Blog
Generative AI projects in the enterprise have moved beyond the pilot stage with many use cases going into production. Scaling has been a bit of a challenge, but the maturation of how CxOs are approaching genAI is underway.
Insight Blog
How to Lead in a Disruptive Economy
DisrupTV Episode 367 — with Grant Halloran, Kartik Hosanagar & Steve Dennis
In DisrupTV Episode 367, hosts R “Ray” Wang and Vala Afshar speak with:
Video
Generative AI projects are gaining steam in the enterprise, but there's a big hurry up and wait vibe to them. Why? Enterprises operate on a continuum and don't have their ERP, cloud and data transformations complete.
This genAI project progression was outlined by Accenture CEO Julie Sweet on the company's third quarter earnings call. Accenture is seeing genAI momentum and has $2 billion in generative AI bookings over the last 9 months but customers without a strong "digital core" are still on the tarmac.
Sweet said:
Insight Blog
Anthropic launched Claude 3.5 Sonnet, its latest large language model (LLM), with availability on Anthropic API, Amazon Bedrock and Google Cloud Vertex AI.
According to Anthropic, Claude 3.5 Sonnet outperforms OpenAI's ChatGPT-4o on multiple metrics with improved price/performance rations.
Claude 3.5 Sonnet will cost $3 per million input tokens and $15 per million output tokens with a 200K token context window. Anthropic said it will also be updating Claude Opus. Here's a look at the benchmarks.
Insight Blog
Target said it will launch Store Companion, a generative AI chatbot designed to help employees boost customer experiences, across its 2,000 stores by August.
The retailer didn't reveal the vendors involved with Store Companion other than it said it designed the chatbot. Target was a reference customer at Google Cloud Next. Store Companion was trained on frequently asked question and process documents from store teams.
Insight Blog
Three well-known generative AI pioneers have formed Safe Superintelligence Inc., a startup that will focus on safe superintelligence (SSI).
In a post, former OpenAI leaders Ilya Sutskever and Daniel Levy and Daniel Gross, a former Y Combinator partner, announced the company's role and mission. Sutskever was OpenAI's chief scientist and Levy was an OpenAI engineer.
Here's the Safe Superintelligence Inc. mission in a nutshell. The three founders wrote:
Insight Blog
Dell Technologies and Supermicro are building an AI factory with Nvidia for Elon Musk's xAI.
The buildout, announced in a post by Dell Technologies CEO Michael Dell, will power Grok, xAI's large language model.
Insight Blog
This week on ConstellationTV episode 82, hear co-hosts Liz Miller and Holger Mueller analyze the latest enterprise #technology news and events (Sales Cloud & GROW from SAP Sapphire, #CX at Pegaworld, #security).
Then watch an interview between R "Ray" Wang and ServiceNow CSO Nick Tzitzon on the latest advancements, efficiencies, and opportunities from the platform company, and learn Holger's top five takeaways from Amazon Web Services (AWS) re:Inforce 2024.
Video
SurrealDB raised $20 million in venture capital to bring its total to $26 million. The bet: Multi-model databases will be critical to enterprises looking to consolidate multiple databases so developers can move faster.
The financing round was led by FirstMark and Georgian. With AI workloads and multiple data silos, SurrealDB is looking to address developer pain points. The multi-model database also is completely written in the Rust programming language.
Insight Blog
Hewlett Packard Enterprise and Nvidia teamed up to launch a set of private cloud offerings and integrations designed for generative AI workloads. Nvidia AI Computing by HPE will be available in the fall.
Insight Blog
Case Study
Customer Story Spotlight
Virginie Nowak, Group Chief Customer Experience Officer at Access Bank PLC, had an interesting problem to solve: How do you maintain and improve customer experience (CX) at a bank with multiple touchpoints and employee turnover in an emerging market?
Hear from Constellation analyst Andy ThuraI on his top 5 takeaways💡 from IBM THINK 2024:
⚡ The future of #AI is open.
⚡ #GenerativeAI model transparency
⚡ Consulting advantage
⚡ Platform advantage
⚡ IBM Concert
Watch the full #analysis below ⬇
Video
OpenAI has built momentum by closing a big partnership with Apple, a channel deal with PwC and a series of enterprise wins. These events put an exclamation point on the enterprise traction that OpenAI is seeing directly and raise a big question: Will OpenAI eventually compete with its primary investor Microsoft?
Insight Blog
Preserving Human Ability in the Age of AI
DisrupTV Episode 366 — with Christopher Lochhead & Matt Beane
On DisrupTV Episode 366, hosts R “Ray” Wang and Vala Afshar welcome two forward-thinking minds: Christopher Lochhead, category design legend and co-founder of Category Pirates, and Matt Beane, assistant professor at UC Santa Barbara and author of The Skill Code: How to Save Human Ability in an Age of Intelligent Machines.
Video
As new technologies such as generative AI and robotics proliferate, the connection between humans will become even more important. That's a high-level takeaway from DisrupTV Episode 366, which took a few interesting turns.
Christopher Lochhead, thirteen-time No. 1 bestselling author and a "godfather" of category design, and Matt Beane, Author of The Skill Code: How to Save Human Ability in an Age of Intelligent Machines and UCSB professor, were the guests that connected the human dots between three seemingly disparate topics.
Insight Blog
GPU instances are taking a larger share of cloud enterprise spending and now are 14% of compute costs compared to 10% a year ago, according to a Datadog report analyzing AWS customer usage.
The report highlights how enterprises are experimenting with training and inference for large language models. A report from Flexera also highlighted how enterprises were experimenting with AI workloads. Datadog said:
Insight Blog
Adobe reported a better-than-expected second quarter as the company expanded its customer base due to generative AI features.
The company reported second-quarter earnings of $3.49 a share on revenue of $5.31 billion, up 10% from a year ago. Non-GAAP earnings in the quarter were $4.48 a share.
Insight Blog