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Salesforce posted a mixed third quarter and fourth quarter outlook as revenue was up 8% from a year ago. The company saw revenue growth decelerate sequentially across multiple categories, but executives were bullish on Agentforce prospects.
Insight Blog
Amazon Web Services outlined its next-generation Amazon SageMaker platform that will combine data, analytics and AI.
The move has multiple components, but in a nutshell AWS is tightly integrating data prep, integration, big data, SQL analytics, machine learning and generative AI. The headliner was SageMaker Lakehouse, which unifies data lakes, data warehouses, databases and enterprise applications and makes them available for queries.
Constellation Research analyst Doug Henschen said the SageMaker effort is notable.
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Amazon Q Developer has had a straightforward story in that it makes software development easier, generates code and now is aimed at legacy infrastructure--.NET migrations, VMware workloads and mainframe transformations. In comparison, Amazon Q Business typically generated blank stares. At AWS re:Invent 2024, that reality may be changing a bit.
Here's how AWS filled out the Amazon Q Business narrative at re:Invent.
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PagerDuty's increased integration with Amazon Web Services, Amazon Bedrock and Q Business is likely to give the company's strategy to target larger enterprises a lift.
At AWS re:Invent 2024, PagerDuty CEO Jennifer Tejada joined AWS CEO Matt Garman on stage to tout the company's new collaboration. PagerDuty Advance will be integrated into Amazon Q Business, Amazon Bedrock and Amazon Bedrock Guardrails.
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Amazon Web Services launched Amazon Nova, a series of foundation models available in Bedrock, in a move that aims to provide large language model choice and commoditize the market.
Think of Amazon Nova as the Trainium and Inferentia strategy applied to genAI models. AWS is betting that enterprises will follow the money and opt for Amazon Nova on Trainium with the Bedrock stack.
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AWS is expanding Amazon Bedrock to enable multi-agent collaboration to address higher complexity tasks.
With multi-agent collaboration, Bedrock will use models as a team with planning, structure, specialization and parallel work.
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AWS outlined a series of improvements to its S3 service to manage metadata automatically, leverage Apache Iceberg tables and optimize for analytics workloads with Amazon S3 Tables. Also on the data front, AWS moved to reduce latency for its databases.
At AWS re:Invent 2024, CEO Matt Garman said services like S3 and Amazon Aurora DSQL are designed to set up enterprises to make data lakes, analytics and AI more seamless. "We'll continually optimize that query performance for you and the cost as your data lake scales," said Garman.
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AWS launched new instances based on its Trainium2 processor, which offers 4 times the performance of Trainium1 with twice as more energy efficiency. AWS also prepped for larger training workloads with Trainium2 UltraServers that will be pooled into a cluster.
The cloud giant also set the table for AWS Trainium3.
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Jay Chaudhry, CEO of Zscaler, said the company's integration with competing cybersecurity platforms such as CrowdStrike, generative AI upsells and new executive additions will fuel growth in future quarters.
"In my scores of customer conversations, CXOs are prioritizing zero trust security and AI for their IT spending. We are fighting AI with AI. We recently delivered several AI innovations and are continuing to expand our AI portfolio," said Chaudhry.
The outlook for the second quarter, however, fell short of expectations.
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Amazon Web Services said it will deploy simplified electrical and mechanical designs, liquid cooling, new rack designs and updated control systems to handle AI workloads sustainably.
The news, outlined at re:Invent 2024 in Las Vegas, landed ahead of CEO Matt Garman's keynote on Tuesday. AWS said the new flexible data center components will enable it to provide 12% more compute power while boosting availability and efficiency.
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AWS customers are increasingly focused on using cloud management approaches on-premises, optimizing GPU costs and modernizing mainframe infrastructure.
Those were some of the customer takeaways from AWS re:Invent 2024's first day. AWS' news flow starts in earnest on Tuesday so it's worth highlighting a few tales from the buy side today.
Insight Blog
Don't miss this interview between Manish Goyal of IBM Consulting and Constellation analyst Andy ThuraI.💡 They discuss how IBM is helping clients build robust #AI governance capabilities by addressing organizational and technological aspects. Manish highlights the importance of governance structures like AI ethics boards and unpacks the need for integrated governance programs, continuous compliance monitoring, and advanced tools for visibility and #automation.
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Intel said CEO Pat Gelsinger has retired effective Dec. 1 and will be replaced by two interim co-CEOs as the chipmaker tries to catch up to the AI age.
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Expect Regulations For National Security, But Overall Lighter Regulatory Framework
For the most part, tech has done well regardless of presidential administrations due to the light regulation of the overall industry. This has allowed large digital giants to emerge and dominate global markets across a multitude of industries. Amidst a national security backdrop and increasing capital required in the tech arms race, government has been hesitant to over regulate.
Analyst Blog
Oracle said that customers can now access Oracle Database@AWS in limited preview. The limited availability landed just a few weeks after Oracle and AWS announced their partnership.
With the limited preview, enterprises can run Oracle Exadata Database Service on Oracle Cloud Infrastructure (OCI) in AWS. Availability starts in the AWS US East Region with an integrated and native experience. Oracle and AWS announced their partnership in September and is likely to have a significant presence at AWS re:Invent this week.
Insight Blog
That AI PC upgrade cycle, touted most of the year by the tech industry, is being delayed by companies and consumers.
Earnings results from Dell Technologies and HP indicate that a long overdue PC refresh cycle is going to be delayed.
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CrowdStrike reported a better-than-expected third quarter results and said it retained 97% of customers as it moved past its July outage.
The company reported a third quarter net loss of $16.8 million, or 7 cents a share, on revenue of $1.01 billion, up 29% from a year ago. Non-GAAP earnings were 93 cents a share. The company delivered annual recurring revenue of $4.02 billion, up 27% from a year ago.
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Dell Technologies reported better-than-expected third quarter results and strong demand for its AI servers, but weak consumer PC sales.
The company reported third quarter net income of $1.127 billion, or $1.58 a share, on revenue of $24.37 billion, up 10% from a year ago. Non-GAAP earnings were $2.15 a share.
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Workday said Rob Enslin, most recently CEO of UiPath, will become president and chief commercial officer. Workday also reported better-than-expected third quarter results.
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Hear from Constellation analyst Chirag Mehta on the importance of cybersecurity platforms and post-breach resilience. Mehta explains that cybersecurity platforms, like the OpenText Secure Cloud Platform, create a common fabric with open APIs, allowing different security products to integrate and improve overall security posture without vendor lock-in. Learn more about the critical need for post-breach resilience (the ability for organizations to quickly resume business operations after a security incident).
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DeWayne Griffin, Chief Digital and Information Officer at Insight Global, said artificial intelligence has a big role in human resources, staffing and recruitment, but you will need a human in the loop to assess soft skills and cultural fit.
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Zoom Communications reported better-than-expected third quarter results and raised its fourth quarter outlook as the company grew its contact center customer base.
The company reported third quarter net income of $207.1 million, or 66 cents a share, on revenue of $1.177 billion, up 3.6% from a year ago. Non-GAAP earnings were $1.38 a share.
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At the recent Five9 CX Summit, Liz Miller sat down with #CX expert Nick Delis to discuss the evolution of #AI and customer experience. Here are some of the key takeaways...
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