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Big Idea
October 23, 2026

The PLG-to-SLG Blueprint

Next-Generation Customer Experience
Jumping the Chasm Between Automated and Human-Assisted Sales to Unlock Exponential Growth
Martin Schneider
October 15, 2026

Constellation Research's 2026 AI Survey

Data to Decisions
The AI experimentation phase is over. In 2026, AI is becoming part of the enterprise operating infrastructure. The question is no longer whether to use AI, but where to deploy it, which models to use, and how to manage the economics and risk.
R "Ray" Wang
Hannah Mason
CR Pulse
October 15, 2026

Sales Force Automation: Salesforce

Matrix Commerce
Salesforce Furthers Headless CRM Strategy and Unlocks Long-Cycle AI Sales Agents With Dreamforce Announcements
Martin Schneider

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Analyst Blog
October 12, 2026

Trust, Identity & Control: Every Action Earns Authority

Board Strategy
Enterprise access was designed around a relatively static bargain. Establish an identity, decide what that identity may access, grant the permissions, and assume they remain approp...
Esteban Kolsky
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