Research Library

Access our entire library of research reports to inform your business strategy.

Interested in Membership?`

See if membership is right for you

Membership Options

Filters

Displaying 73 - 96 of 383

Case Study

June 28, 2024

Ian Cole’s CX Mission at Give Kids The World Village: ‘Do Amazing Things’

Data to Decisions

Customer Story Spotlight For Ian Cole, chief innovation officer of Give Kids The World Village (GKWV), returns on technology investments are measured in smiles. GKWV is an 89…

Larry Dignan

Case Study

June 17, 2024

How Virginie Nowak blended employee and customer experiences at Access Bank

Data to Decisions

Customer Story Spotlight Virginie Nowak, Group Chief Customer Experience Officer at Access Bank PLC, had an interesting problem to solve: How do you maintain and improve…

Larry Dignan

Offering Overview

June 04, 2024

WalkMe’s Digital Adoption Platform Helps Enterprises Maximize App Uptake and Productivity

Data to Decisions

This report provides an in-depth analysis of WalkMe, a top digital adoption platform (DAP) that has become synonymous with facilitating seamless enablement of digital…

Offering Overview

May 28, 2024

Amazon QuickSight Brings GenAI and Cost Advantages to Business Intelligence

Data to Decisions

Introduced by Amazon Web Services (AWS) in 2016, Amazon QuickSight is a cloud-based analytics and business intelligence (BI) service that has steadily matured over its eight…

Doug Henschen

Trends

April 12, 2024

Secrets to a Successful AI Strategy

Data to Decisions

Generative artificial intelligence (GenAI) ushers in a new wave of optimism for transforming how every organization plans, operates, automates, and differentiates in the…

R Ray Wang

Offering Overview

March 22, 2024

Domo Apps, Workflows, and AI Solve Yet More Data-Driven Business Challenges

Data to Decisions

Founded in 2010, Domo was born as a cloud-based data and insight platform aimed at business decision-makers. Conceived well after the first generation of business…

Doug Henschen

Best Practices

February 16, 2024

Sustainability Outlook 2024: How To Prepare for Emerging Regulations and Standards

Data to Decisions

This best practices report examines emerging regulations and standards for corporate disclosure of greenhouse gas (GHG) emissions and climate risks. The report details…

Doug Henschen

News Analysis

February 01, 2024

Analysis: Box's Acquisition of Crooze Stands To Accelerate Customer Innovation

Data to Decisions

This news analysis explores Box's recent acquisition of Crooze, including how the acquisition will benefit Box by enabling the vendor to offer a more robust and user-friendly…

News Analysis

January 25, 2024

UKG Writes Its Next Chapter in the Future of Work

New C-Suite

UKG held its largest customer and partner conference, UKG Aspire, in Las Vegas in November 2023, and Constellation Research was invited and able to assess the progress of the…

Holger Mueller

Big Idea

January 19, 2024

Rebuilding Trust: Inside the 2024 Davos Agenda

New C-Suite

The 54th annual World Economic Forum in Davos, Switzerland, in January 2024, brought 2,700 delegates from more than 130 countries to attend the official event. Meanwhile, an…

R Ray Wang

News Analysis

January 09, 2024

Amazon Generative AI Stack Offering Overview

Data to Decisions

When it comes to generative artificial intelligence (GenAI), innovation has outpaced experimentation and adoption. Enterprises are struggling to keep up with the pace of…

Andy Thurai

Vendor Profile

January 03, 2024

Intuit’s Bet on Data, AI, AWS Pays Off Ahead of Generative AI Transformation

Data to Decisions

Customer Story Spotlight Intuit may be the best example of the need to have a data strategy before tackling generative AI. The company, which has had to adapt to technology and…

Larry Dignan

Offering Overview

January 01, 2024

Kinetica Drives Breakthrough Spatial and Time-Series Analysis Aided by GenAI

Data to Decisions

Kinetica is a real-time database that is purpose-built to enable analytics on time-series and spatial data on a massive scale. The product was developed in 2016, just as…

Doug Henschen

Big Idea

December 21, 2023

Return on Transformation Investments (RTI)

Data to Decisions

Many organizations have performed classical cost-benefit analyses to determine the impact of business technology projects. Although these approaches account for the…

R Ray Wang

Premium Research

December 20, 2023

CVS Health’s Transformation Rides on Data, AI and Customer Experiences

Data to Decisions

Customer Story Spotlight CVS Health has big plans to deliver health care to consumers across multiple touch points. Still, its success will depend on how it leverages data…

Larry Dignan

Offering Overview

December 12, 2023

Workday Doubles Down on the ‘Hard Stuff’

Data to Decisions

This report provides an overview of Workday Human Capital Management (HCM) and analyzes its ability to satisfy enterprises's#153; demands to power their people operations…

Holger Mueller

Premium Research

November 11, 2023

How Wayfair’s Tech Transformation Aims to Drive Revenue While Saving Money

Data to Decisions

Customer Story Spotlight Wayfair saw breakneck growth three years ago and an ensuing hangover that required a focus on operating margins and execution, but a technology…

Larry Dignan

Premium Research

November 08, 2023

How Baker Hughes Used AI and LLMs for ESG Materiality Assessments

Data to Decisions

Customer Story Spotlight Baker Hughes's#153; Marie Merle Caekebeke, Sustainability Executive 's#147; Strategic Engagement, was initially skeptical about AI. Now she's thinking…

Larry Dignan

Offering Overview

November 07, 2023

LogicMonitor Adds AIOps Capabilities to Its Hybrid Observability Platform

Data to Decisions

Constellation Research's recent report 's#156;Best Practices: An Executive Guide to Faster Incident Resolution's#157; identified five surprising findings: 1. …

Andy Thurai

Big Idea

October 25, 2023

isolved Sets Up for Its Next Chapter in Growth With Cloud and AI in HCM

Data to Decisions

isolved held its largest customer and partner conference, Connect, in Palm Desert, California, in October 2023, and Constellation Research was invited. It was able during…

Holger Mueller

Big Idea

October 20, 2023

Infor Invests in AI, Automation, Platforms, and Marketplaces With Infor OS

Data to Decisions

After a hiatus of in-person events, Infor brought key customers, partners, and market influencers to New Orleans, Louisiana, at Infor Now to showcase the enterprise software…

R Ray Wang

Offering Overview

October 19, 2023

Google Sets BigQuery Apart With GenAI, Open Choices, and Cross-Cloud Querying

Data to Decisions

Google BigQuery is a leading analytical data platform delivered as a service on Google Cloud. Introduced in 2011, BigQuery pioneered automated scaling and performance…

Doug Henschen

Offering Overview

October 06, 2023

Oracle MySQL HeatWave Grows, Adds Lakehouse Support

New C-Suite

This Offering Overview examines the new capabilities of Oracle MySQL HeatWave, which added lakehouse support in summer 2023. The report describes the underlying market…

Holger Mueller

Big Idea

September 28, 2023

The Urgent Case for a Chief AI Officer

Data to Decisions

With artificial intelligence (AI) projects all the rage, organizations must make a strategic determination to create a new CxO role, at least at a functional level if not at a…

Andy Thurai, R Ray Wang