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Orbits Content

Analyst Blog

April 23, 2026

Infor’s Bet: AI Is Moving to Where Work Gets Done

Data to Decisions

Enterprise AI isn’t being won in the model layer—it’s being won at the point of execution....

Michael Ni

Analyst Blog

April 22, 2026

CRM Is Not Dead (and Other Enterprise POVs from CRTV Episode 128)

Future of Work

In ConstellationTV episode 128, co-hosts Liz Miller and Holger Mueller tackle the biggest myths in enterprise tech, from the state of CRM to Wall Street's AI obsession. Here are the top seven stories covered this week....

Liz Miller

Holger Mueller

Hannah Mason

Analyst Blog

June 16, 2011

Siemens Enterprise Shores Up Its Cloud Offering With inContact Agreement

Next-Generation Customer Experience

...

Analyst Blog

June 14, 2011

Contact Centers Not Prepared for Deluge of Social Media Customers

Next-Generation Customer Experience

Customer support rules are rapidly changing, as unprecedented numbers of cust...

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