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Analyst Blog
April 27, 2026

AI Skills, Part 1: Experience over Expertise

Board Strategy
The market still talks about AI talent as if it were a shopping list of talent that we are seeking. Alas, enterprises should not be looking for a clean inventory of discrete AI skills nearly as much as they should be looking for people who can work in an environment where ambiguity is constant, context is incomplete, a...
Esteban Kolsky
Analyst Blog
May 22, 2023

HOT TAKE: ServiceNow Cloud Observability from Knowledge23

Data to Decisions
lt;pgt;lt;span style=quot;tab-stops:list 1.0inquot;gt;For those legacy customers, who are using the ServiceNow platform, lt;/spangt;lt;span style=quot;color:#444444quot;gt;Cloud Ob...
Andy Thurai