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Analyst Blog
July 01, 2026

If CRM Is Dead, How Is the Relationship Still Breathing?

Marketing Transformation
There is a conversation that ebbs and flows heralding the demise of categories of technology. One of the favorite tools to meet its grizzly end is CRM. But it is time to debunk a conversation that could be truly detrimental to customer relationships....
Liz Miller
Orbits Blog
November 20, 2014

Why Are Brands Anonymous?

Marketing Transformation
They may not think they are, but most brands are anonymous. ...
Analyst Blog
November 18, 2014

Introducing IBM Verse

Future of Work
About a year ago IBM first announced they would be developing their next gene...
Alan Lepofsky
Analyst Blog
November 17, 2014

It’s Like Facebook At Work

Future of Work
For the last few years many software vendors in the enterprise social market ...
Alan Lepofsky
Analyst Blog
November 15, 2014

The Prince of Data Mining

New C-Suite
Facial recognition is digital alchemy. It's the prince of data mining....
Steve Wilson