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Analyst Blog
July 01, 2026

If CRM Is Dead, How Is the Relationship Still Breathing?

Marketing Transformation
There is a conversation that ebbs and flows heralding the demise of categories of technology. One of the favorite tools to meet its grizzly end is CRM. But it is time to debunk a conversation that could be truly detrimental to customer relationships....
Liz Miller
Analyst Blog
November 27, 2014

Happy 25th Birthday Lotus Notes

New C-Suite
My career in technology began in May 1993 when I was a coop student at IBM Ca...
Alan Lepofsky
Orbits Blog
November 25, 2014

Analytics To Guide Our Careers

Data to Decisions
It’s time to turn the focus and mechanisms of big data analytics onto the t...
Terri Griffith
Analyst Blog
November 21, 2014

Improving the position of the CISO

Data to Decisions
The Future of the Security Industry and Career Advice for Chief Infor...
Steve Wilson
Analyst Blog
November 21, 2014

The New Collaboration UI?

Future of Work
Remember when every software product was designed to look like Facebook?...
Alan Lepofsky