Orbits Blog June 23, 2015 Social Selling for Ticket Sales Staff Next-Generation Customer Experience In the course of my Twitter usage, I discovered Ted Glick (... Russell Scibetti
Analyst Blog June 23, 2015 Oracle PaaS - 6 PaaS services launched, many more announced Tech Optimization Ea... Holger Mueller
Analyst Blog June 17, 2015 ClusterHQ enables persistent data containers with Flocker Tech Optimization Pr... Holger Mueller
Analyst Blog June 16, 2015 Unit4 Selects Microsoft Azure for ‘Self-Driving’ ERP Vision - Cloud, Machine Learning, Office and PaaS are the attractors Data to Decisions Ea... Holger Mueller
Analyst Blog June 16, 2015 SAP Releases IoT, Big Data-Ready HANA - SPS 10 Data to Decisions Th... Holger Mueller
Analyst Blog June 15, 2015 Salesforce Unveils Next Generation Marketing Cloud; Now Any Journey Is Possible Marketing Transformation I’m speaking at ...
Analyst Blog June 15, 2015 Webinar About Best Practices: Customer Experience Management, Technology, Roles and Strategy Marketing Transformation Is your brand following these best practices for customer experience manageme...
Analyst Blog June 15, 2015 Webinar Invite: Delivering on Continuity & The Future of Marketing Marketing Transformation Marketing Begins With Continuity of Experience... R "Ray" Wang
June 13, 2015 Dominating Digital Business Data to Decisions There's a big difference between quot;improvementquot; and quot;innovationquot;. R quot;Rayquot; Wang explains why businesses must innovate or become obsolete. Presented at lt;a hr... R "Ray" Wang
Analyst Blog June 12, 2015 Panel Discussion at #CNX15: Social Customer Care with Honeywell, Aetna, and ALEX AND ANI Next-Generation Customer Experience Social Customer Care has become an expectation among consumers....
Analyst Blog June 12, 2015 Microsoft Dynamics and LinkedIn Sales Navigator Make Strong Connections Next-Generation Customer Experience LinkedIn is building deeper integration between ...
Analyst Blog June 12, 2015 Four Steps in the Creation of a Customer e-Commerce Engagement Organization Matrix Commerce In our ...
Orbits Blog June 12, 2015 Infographic Friday: Sports Loyalty Scoreboard Next-Generation Customer Experience It’s time for another edition of ... Russell Scibetti
Analyst Blog June 10, 2015 Book Summary: Lesson 6 From Disrupting Digital Business: Win With Network Economies Data to Decisions Get All 10 Lessons Learned From Disrupting Digital Business... R "Ray" Wang
Analyst Blog June 10, 2015 Progress Report - Unit4 lays out a big vision - now it needs to execute Tech Optimization I ... Holger Mueller
Analyst Blog June 10, 2015 JDA Software Announces Cloud Collaboration with Google Tech Optimization Th... Holger Mueller
Analyst Blog June 09, 2015 Globoforce Workhuman - Growth everywhere - customers, partners and product Future of Work I ... Holger Mueller
Analyst Blog June 09, 2015 Experience Management: How to Deliver Integrated Customer Experiences Next-Generation Customer Experience In my latest report, ...
Orbits Blog June 09, 2015 Replace Customer Service Departments with Customer Experience Teams Next-Generation Customer Experience ...
Analyst Blog June 08, 2015 News Analysis - Unit4 acquires Three Rivers Systems Tech Optimization Th... Holger Mueller
Analyst Blog June 08, 2015 News Analysis - Teradata Launches First Enterprise Support for Presto Data to Decisions We... Holger Mueller
Analyst Blog June 07, 2015 Product Review: Two Apple Watch Enterprise Apps Launched With IMS Health Life Sciences Wearable Platform New C-Suite IMSHealthWear 1.00 Gives IMS Health First Mover Advantage In Wearable... R "Ray" Wang
Analyst Blog June 07, 2015 4 Factors Drive Great Customer Experience And Commerce Next-Generation Customer Experience We just finished some new research that shows the ...
Analyst Blog June 06, 2015 Musings - Speed matters for HR - how to accelerate - Part II Future of Work So... Holger Mueller
