Results

Insights News
October 1, 2026

ServiceNow launches Flow, targets first-time ITSM users

Future of Work
ServiceNow launched Flow by ServiceNow, a conversational AI service desk offering that can be deployed quickly for every size company. Flow is positioned as a startup within Servic...
Larry Dignan
Insights News
September 24, 2026

Agentic AI deployments: What you should, and shouldn't do

Data to Decisions
First, there was the rush to agentic AI deployments. Then, there was the euphoria from the dreams of returns. That was followed by the despair of tokenmaxxing. And now it's time to...
Larry Dignan
September 8, 2026

How Oracle Is Reinventing the Database for the AI Era

Data to Decisions
In this conversation, R “Ray” Wang and Holger Mueller unpack Oracle’s rapid pace of database innovation throughout 2026. The announcements span AI, security, availability, infrastr...
R "Ray" Wang
Holger Mueller
Analyst Blog
August 9, 2026

Beyond RAG: Where Enterprise AI Value Will Come From

Data to Decisions
Retrieval-augmented generation (RAG) solved an important early problem for enterprise AI. Large language models could produce useful responses, but they lacked access to current, p...
Michael Ni
Esteban Kolsky
Analyst Blog
June 29, 2026

The CFO-CMO Dynamic: Avoiding the Trap of Misunderstanding

Marketing Transformation
The CMO and CFO have struggled with the age old issue of trying to get a square peg and a round hole to see eye to eye. Thanks to a recent conversation with Pegasystem's CFO, Ken S...
Liz Miller
Analyst Blog
June 9, 2026

Meet the 150 Visionaries Shaping the AI-Powered Future

Data to Decisions
We’re thrilled to unveil the 2026–2027 Artificial Intelligence 150 (AI150), a distinguished group of executive leaders who are setting the pace for enterprise AI transformation....