Retrieval-augmented generation (RAG) solved an important early problem for enterprise AI. Large language models could produce useful responses, but they lacked access to current, p...
Agentic commerce is in its infancy and enterprises need to think through ownership of the customer experience, architecture and playing the co-opetition game with AI giants. For ho...
Boards that simply approve partnership agreements and wait for quarterly reports are governing for compliance, not resilience, and this distinction will determine which companies s...
In this issue, we have to talk about agentic commerce, given how much it was discussed at NRF this past week. The last time we addressed it was an intro to the topic; this time, we...
Agentic AI to date has revolved around architecture, standards, use cases, process automation and productivity, but customer experiences and visions of reinventing categories are m...
ServiceNow said that it has expanded its multi-year partnership with OpenAI in a move that will revolve around computer-use automation, expanded AI tools and workflows using techno...
OpenAI has $20 billion in annual recurring revenue, but perhaps the bigger news is that the company's 2026 focus revolves around quot;practical adoptionquot; in health, science and...
Bad actors are deploying AI to exploit vulnerabilities faster than human defenders can detect them, creating a speed-wisdom paradox: organizations need machine-speed responses but ...
Walmart's head of AI acceleration, product and design riffed on OpenAI ChatGPT and Google Gemini for agentic commerce, transformation, the retailer's role in the AI economy and the...
Google is making its play to lead agentic AI commerce across its units as it combines AI Mode commerce features and agents with a new end-to-end commerce protocol and Google Cloud'...
Retailers are busy trying to figure out agentic AI driven commerce and keep frontline workers engaged so they can drive customer experience. Those are the key themes from the Natio...
OpenAI is planning on being a healthcare industry AI player with the launch of OpenAI for Healthcare, a HIPAA-compliant version of ChatGPT for clinicians, just days after debuting ...
Meta acquired Manus in a deal that aims to give the company a rare win in artificial intelligence after a year of revamping. Manus is critical to fleshing out Meta CEO Mark Zuckerb...
lt;pgt;From AI breakthroughs to infrastructure investments, 2025 reshaped the tech landscape. CGTN's Sally Ayhan spoke to Ray Wang, Principal Analyst at Constellation Research, abo...
lt;pgt;Five Market Trends for 2026 and the ServiceNow Armis Deallt;/pgt;
lt;pgt;Today on Fox Business Network with Ashley Webster on Varney and Co, 5 Market Trends for 2026 were...
ServiceNow acquired Armis, a cybersecurity exposure management company, for $7.75 billion in cash in a move that will triple the company's addressable market in security.
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Paychex is betting that its proprietary data sets in human capital management and adjacent markets will make it a winner in AI via productivity and new products.
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A recent lt;a href=quot;https://newsroom.fedex.com/newsroom/global-english/fedex-dataworks-and-servicenow-unite-ai-data-and-workflows-to-power-supply-chains-of-the-futurequot;gt;pl...
lt;pgt;Salesforce has made some big MA investments to make its agentic vision a reality. But sometimes, the smaller deals that actually play into core go-to-market motions can have...
