There is a conversation that ebbs and flows heralding the demise of categories of technology. One of the favorite tools to meet its grizzly end is CRM. But it is time to debunk a conversation that could be truly detrimental to customer relationships....
After dozens of conversations with customers, partners, and Databricks executives at this year's Data + AI Summit, I kept coming back to one question:...
lt;pgt;I say Identity is Dead like quot;Quality is Deadquot;. Not because it doesn't matter but because the formulaic Digital Identity movement has failed us. lt;/pgt;
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