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Analyst Blog
July 01, 2026

If CRM Is Dead, How Is the Relationship Still Breathing?

Marketing Transformation
There is a conversation that ebbs and flows heralding the demise of categories of technology. One of the favorite tools to meet its grizzly end is CRM. But it is time to debunk a conversation that could be truly detrimental to customer relationships....
Liz Miller
Analyst Blog
October 01, 2019

Order out of chaos

Data to Decisions
Why is blockchain the way it is? Why should any storage system ?...
Steve Wilson
Analyst Blog
August 29, 2019

Patient IDs: safety in numbers

Future of Work
lt;pgt;We take far more care with credit card numbers than health and human services IDs. Why?lt;/pgt; ...
Steve Wilson