Google Cloud launches Gemini agent to work across enterprise systems

Google Cloud launched Gemini agent, a single universal agent for work that can work across business apps and enterprise systems via chat.

Ahead of its Gemini at Work event, Google Cloud laid out a vision where work starts in a prompt window. Gemini agent will have business context and be able to plan work, use skills and tools and connect to enterprise systems. Gemini agent will route the models, include cost control tools and be governed by enterprise policies.

Gemini agent will have one API and be able to operate by using objectives. In a blog post, Google Cloud CEO Thomas Kurian said you give Gemini agent "objectives, not instructions." "You delegate an outcome and come back to finished work," said Kurian. "For an agent to do that, it has to be connected to your personal workflows, your systems of record and your enterprise controls."

Early customers of Gemini agent were sportwear brand On, Shopify and PayPal.

• Google Cloud starts shipping TPU systems, becomes chipmaker
• Google Cloud revenue growth in Q2 up 82%, nearly hits $100 billion annual run rate
• Google Cloud launches AI cybersecurity agent CodeMender
• Google Cloud Next 2026: A look at the big themes

Kurian outlined the architecture behind Gemini agent including the following:

• Gemini can answer questions and work autonomously from one interface. It can assign work, schedule tasks and respond to events.
• The agent can be access from any device and channel including Google Workspace, Microsoft 365 and Slack as well as third-party applications.
• Gemini agent can maintain context and personalization across channels.
• Gemini agent can create a roster of sub-agents with identities to carry out work and multi-step tasks. Gemini agents have defined roles and identities along with their own emails.
• Context is maintained in Gemini agent across tools, data and history.
• Multiple models can be used. Today, Gemini agent can route to the Gemini family of models and Anthropic's Claude, but Google Cloud said other models, closed and open will be available in the future.

Google Cloud also outlined the skills, context and tools that feed Gemini agent. Gemini can connect to enterprise systems including Confluence, Microsoft Office and Teams, Workspace, ServiceNow, Snowflake, Salesforce and a host of other systems.

Holger Mueller, an analyst at Constellation Research, said:

"Google has systematically rolled out the Gemini franchise with synergies across the portfolio that make Gemini agent very attractive. What stands out is the open approach - which allows enterprises to use already trusted and purchased LLMs as part of the automation scope of Gemini agent."

In addition, Gemini agent comes with a library of skills with tools to build more. Context is maintained and Gemini onboards as a new hire would. Gemini is grounded by a knowledge catalog that maps business definitions, smart storage and a borderless lakehouse that can query enterprise data systems like Amazon S3, Azure Data Lake, Databricks Unity, Snowflake Polaris and more without egress fees.

Within Google Workspace, Gemini agent can work inside of Gmail, Drive, Docs, Slides, Sheets, Chat and Calendar. Gemini can work inside Workspace to offer personal assistance, proactive delegation and act as a coworker or teammate.

Google Cloud also noted that Gemini is backed by a full set of governance tools including identity, authorization and permissions, auditing and policy management and control. The model orchestration, smart routing and real-time spending caps are designed to control costs.