Results

Insight News
November 04, 2025

Perplexity, Amazon AI agent spat just the start

Data to Decisions
Perplexity said it "received an aggressive legal threat from Amazon" demanding it prohibits its Comet browser users from using AI assistants on Amazon. Get used to similar kerfuffl...
Larry Dignan
Insight News
November 04, 2025

Snowflake launches Agent GPA, aims to grade your AI agents

Data to Decisions
Snowflake is looking to give your AI agents a GPA. While the company is grading the accuracy of AI agents, it's really evaluating goals, plans and actions (GPA) in an open source f...
Larry Dignan
Insight News
October 26, 2025

CCE 2025: AI agents: Dreams, reality and what's next

Data to Decisions
Enterprises chasing agentic AI are likely to run into a reality check, but there's considerable upside ahead if they can navigate the moving parts. At Constellation Research's Conn...
Larry Dignan
Insight News
October 23, 2025

CCE 2025: What the CxOs are saying about CX, AI, process

Data to Decisions
Agentic AI will alter processes, customer experience flows and enterprise structures.Those are some of the conclusions from the buy side. Here are some of the takeaways from CxOs s...
Larry Dignan
Insight News
October 21, 2025

Among CxOs, SaaS platform fatigue setting in

Data to Decisions
Every enterprise software vendor likes to talk about its platform as a way to enable AI transformation, automation and AI agents. But there are signs that platform fatigue is setti...
Larry Dignan
Insight News
October 21, 2025

Microsoft Dynamics 365 expands sales AI agent roster

Data to Decisions
Microsoft said its Dynamics 365 Sales Qualification Agent and Quality Evaluation Agent are generally available with its Sales Close Agent and Sales Research Agent in public preview...
Larry Dignan
Insight News
October 16, 2025

Salesforce, Google comingle Agentforce 360, Gemini models

Data to Decisions
Salesforce and Google expanded their existing partnership in a move that brings Google Gemini models to Agentforce 360, integrates Agentforce into Google Workspace for sales and IT...
Larry Dignan
Insight News
October 15, 2025

Citigroup AI agent pilot underway for 5,000 workers

Data to Decisions
Citigroup CEO Jane Frasier said the bank has launched a pilot of AI agents for 5,000 employees. The agentic AI pilot is designed to complete multi-step tasks with a single prompt. ...
Larry Dignan
Insight News
October 14, 2025

Salesforce CEO Benioff: Context is king

Data to Decisions
In a Dreamforce keynote that highlighted Salesforce's large enterprise Agentforce adopters, Benioff repeatedly came back to context and context engineering, a term that's just gain...
Larry Dignan