Next-Generation Customer Experience

DisrupTV

May 05, 2017

Transforming Government IT, Cloud Strategy, and Customer Experience | DisrupTV Ep. 60

Data to Decisions

Nicole Raimundo, Jeetu Patel, and Esteban Kolsky discuss the evolution of government IT, the future of cloud platforms, and strategies for enhancing customer experience in the digital age.

Analyst Blog

May 04, 2017

Unit4 releases Wanda bot

Future of Work

...

Holger Mueller

Analyst Blog

May 03, 2017

Red Hat Summit 2017 Event Report

Tech Optimization

...

Holger Mueller

Insight News

May 02, 2017

Salesforce Overhauls Its ISV Partner Program and Everybody Wins

Next-Generation Customer Experience

Salesforce's steady growth over the years can be tied in part to its success in establishing a partner ecosystem of ISVs and systems integrators building extensions and full-blow...

Chris Kanaracus

Analyst Blog

May 01, 2017

Market Move - Saba completes acquisition of Halogen

Future of Work

...

Holger Mueller

Analyst Blog

May 01, 2017

Oracle Launches Adaptive Intelligent Apps for CX

Data to Decisions

Oracle demos Adaptive Intelligent Offers app for commerce, marketing....

Doug Henschen

DisrupTV

April 28, 2017

Transforming Billing, Retail Strategy, and AI Marketing | DisrupTV Ep. 59

Future of Work

Jim Messer, Cheryl Sullivan, and Shaku Selvakumar discuss the evolution of billing systems, the future of retail strategy, and the impact of AI on marketing.

Insight News

April 27, 2017

FCC Chairman Ajit Pai's Proposal to Overturn Net Neutrality, Annotated

Next-Generation Customer Experience

Federal Communications Commission Chairman Ajit Pai has unveiled how he intends to roll back so-called "net neutrality" regulations passed in 2015. While Pai has the be...

Chris Kanaracus

Insight News

April 19, 2017

Oracle Buys Moat for Digital Ad Measurement In Key Addition to Its Data Cloud

Data to Decisions

Oracle is continuing its acquisitive ways in 2017, with the latest purchase focusing on Moat, which makes a platform for measuring the effectiveness of digital advertising. It ...

Chris Kanaracus

Cindy Zhou

Doug Henschen

Analyst Blog

April 17, 2017

Research Summary: Artificial Intelligence Delivers Mass Personalization In Commerce

Data to Decisions

...

R "Ray" Wang

Analyst Blog

April 12, 2017

How Ensono Used Workday Finance And HR Cloud To Innovate And Save Money

Future of Work

...

R "Ray" Wang

Analyst Blog

April 11, 2017

Betterment Tosses Desk Phones and Moves to Cloud Communications

Future of Work

Imagine this: You are an IT manager newly hired into one of the fastest-gro...

Cindy Zhou

Analyst Blog

April 07, 2017

Learnings from the Adobe Summit - It's all about the "Experience"

Marketing Transformation

I attended my first Adobe Summit held in Las Vegas a few weeks back along w...

Cindy Zhou

Insight News

April 06, 2017

Twitter Courts Developers with Unified APIs, Better Transparency

Marketing Transformation

It's safe to say that Twitter has had a complex and at times contentious relationship with developers that want to integrate with and build on the social messenging service. In...

Chris Kanaracus

Holger Mueller

Analyst Blog

April 06, 2017

Executive Profile: Public Sector Chief Information Officer

New C-Suite

Our Constellation Research ecosystem of business leaders extends ...

R "Ray" Wang

Orbits Blog

April 01, 2017

Machine Learning Is The New Proving Ground For Competitive Advantage

Data to Decisions

...

DisrupTV

March 31, 2017

From Data to Engagement: How Marketing Leaders Are Shaping the Future | DisrupTV Ep. 55

Marketing Transformation

Explore insights on AI-driven marketing, customer engagement, and the evolving role of CMOs in Episode 55 of DisrupTV.

Analyst Blog

March 28, 2017

Event Report - SAP Ariba Live - The quest to make Procurement awesome

Future of Work

...

Holger Mueller

Insight News

March 27, 2017

Stanford, MIT Researchers Develop System for Private Web Queries

Next-Generation Customer Experience

There have long been options for users seeking more privacy as they browse the web, from the anti-tracking search engine DuckDuckGo to the Tor secure browser. Now teams of rese...

Chris Kanaracus

Steve Wilson

Analyst Blog

March 26, 2017

Event Report - Ultimate Software Connections 2017 - Broadest product push (ever?)!

Tech Optimization

...

Holger Mueller

Insight News

March 23, 2017

LinkedIn Unveils Enterprise Edition of Sales Navigator, Extends Integration with CRM Systems

Marketing Transformation

LinkedIn is betting large organizations will be willing to pay up to $1,600 per seat per year for a new Enterprise edition of Sales Navigator, which it says will generate higher ...

Chris Kanaracus

Cindy Zhou

Analyst Blog

March 22, 2017

Video: Dynamic Leadership - The Key to Digital Transformation

Data to Decisions

The 2017 World Economic Forum focused on dynamic leadership as its theme, whi...

R "Ray" Wang

Insight News

March 16, 2017

Oracle Scoops Up Infinity Big Data Platform for Its Marketing Cloud

Data to Decisions

Oracle has quietly added what appears to be a very powerful big data tool to its arsenal. The company is acquiring the technology assets of Infinity, a big-data platform develo...

Chris Kanaracus

Doug Henschen

Analyst Blog

March 15, 2017

Event Report - Workforce Vision 2017 - After restart and takeoff, time for the boosters

New C-Suite

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Holger Mueller

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