This list celebrates changemakers creating meaningful impact through leadership, innovation, fresh perspectives, transformative mindsets, and lessons that resonate far beyond the workplace.
Agentic AI is developing at a rapid clip with cloud giants, software companies and enterprises racing to create autonomous agents. The catch is that there little integration across...
When your company is responsible for delivering licensed and unlicensed medicines across five continents it's critical to have resilient infrastructure.
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Zscaler delivered better-than-expected second quarter results as the company platform is gaining due to its zero trust architecture and the need to secure AI applications.
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Microsoft launched a series of AI agents and an AI accelerator program for sales as it outlined a bevy of customer references implementing the software giant's copilots and agents....
Vendors keep rolling out healthcare focused AI and automation, but the industry still struggles with transformation as well as data interoperability.
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Qualcomm fleshed out its Dragonwing platform as it launched a series of fixed wireless access building blocks designed to enable AI inference use cases as well as industrial applic...
Although AI--generative, agentic and everything in between--is viewed as a tool that can improve customer experience there is the risk that enterprises may rely too much on the tec...
OpenAI launched a research preview for GPT 4.5 and perhaps the biggest takeaway is that it can fake emotional intelligence pretty well--potentially better than a few humans we know...
Snowflake Cortex AI will integrate Microsoft Azure OpenAI Service in Azure AI Foundry. That move will put OpenAI's models Snowflake and make them available as data agents in Snowfl...
Amazon launched Alexa+, a revamped version of its voice assistant powered by generative AI models such as Amazon Nova and Anthropic Claude via AWS' Amazon Bedrock.
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Constellation Research analyst Liz Miller referred to customer and employee experience as a soup where data, people, process and AI all blend together to create a holistic approach...
Workday reported better-than-expected fourth quarter earnings as the company saw strong demand for its AI products and more penetration across industries.
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The plan for IBM is to leverage DataStax's technologies and combine them with its Granite large language models. IBM will also be a bigger player in vector databases and leveraging...
For Michael Storey, Chief Experience Officer at RentSpree, customer experience (CX) is intertwined with processes that can be simplified, a bevy of user experience metrics and team...
Salesforce and Google Cloud have expanded a partnership that will bring Google's Gemini models to Agentforce, integrate Salesforce Service Cloud tightly with Google Customer Engage...
Voyage AI embeds and reranks models based on accuracy in retrieval augmented generation (RAG). MongoDB's bet is that these tools should be in the database layer to improve accuracy...
