Results

December 11, 2014

Constellation Executive Network (CEN) Overview

Data to Decisions
Get the gist of the lt;stronggt;Constellation Executive Networklt;/stronggt; lt;span style=quot;line-height: 1.538em;quot;gt;in less time than it takes to brew a cup of coffee. Mor...
R "Ray" Wang
Analyst Blog
December 11, 2014

Demand – it is a fickle beast

Matrix Commerce
Understanding customer taste and their buying patterns remains a tricky exerc...
December 10, 2014

9 C's of Customer Engagement Overview

Next-Generation Customer Experience
Learn about the 9 C#39;s of Customer Engagement, the basic building blocks of customer engagement optimization. ...
R "Ray" Wang
November 21, 2014

How Has Sports Changed with Digital?

Data to Decisions
Sports teams use big data and other digital technologies to provide the best fan experiences. Moderator: Paul Greenberg, The 56 Group Panelists: lt;a href=quot;http://connectedente...
November 21, 2014

Can Brands Keep Their Promise?

Next-Generation Customer Experience
lt;span style=quot;line-height: 1.538em;quot;gt;What's needed for brands to stay authentic? lt;/spangt;lt;brgt;lt;emgt;A couple leading experts share their POVs:lt;strong style=quo...
November 21, 2014

The Future of CRM with Bob Stutz, Microsoft

Next-Generation Customer Experience
Is CRM is dead? Should software be free until positive ROI? Bob Stutz answers these questions and more....
R "Ray" Wang
Analyst Blog
November 21, 2014

The New Collaboration UI?

Future of Work
Remember when every software product was designed to look like Facebook?...
Alan Lepofsky