Larry Dignan's quick coverage of Christian Klein's comments at the Goldman Sachs investment conference... is worth a read because it points to where SAP thinks the next AI advantage lies (inside business processes) and reminds us why SaaSpocalypse was an overreaction.
SAP's bet is pretty practical. Agents need to know the data, semantics, permissions, process state, and business rules ... and the learning loops around a decision before they should be allowed to act. That is hard to recreate outside the systems where the work already runs.
For data and AI leaders, the implication is important: the next architecture battle may be less about which model you use and more about who supplies trusted business context at runtime.
SAP has a real advantage there, but it also has a hard execution problem. Most large enterprises still have mixed estates, custom processes, and plenty of non-SAP data.
The takeaway: when evaluating agent platforms, ask less about how many agents they ship and more about how they handle context, permissions, exceptions, and process state across the real environment.
Read Larry's coverage here: https://www.constellationr.com/insights/news/sap-ceo-klein-our-ai-agents-want-solve-complex-business-processes