This list celebrates changemakers creating meaningful impact through leadership, innovation, fresh perspectives, transformative mindsets, and lessons that resonate far beyond the workplace.
"If we are minimizing mistakes and doing the best we can in terms of automation we're able to deliver better services and more profitability to shareholders."
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RingCX is a native platform that will include RingCentral's unified communications tools with contact center capabilities as well as generative AI.
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According to Five9, Aceyus will provide its CX platform with contextual data across disparate systems. Aceyus integration catalog will also boost Five9's data lake.
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Salesforce's Einstein Studio, which is generally available, can use custom LLMs along with Einstein GPT's LLMs and remove the need for Extract Transform and Load (ETL).
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New Relic wants to be the single source of truth so engineers can make data driven decisions during the software life cycle. Will going private help?
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Intel's PC chip business was down 12% in the second quarter from a year ago to $6.8 billion and its data center and AI business had revenue of $4 billion, down 15% from a year ago....
"Nvidia has taken a key step to secure its future relevance with making available Nvidia DGX Cloud," says Constellation Research analyst Holger Mueller.
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IBM's second quarter was a mixed bag with software, Red Hat, data and AI and consulting growth but headwinds as hardware sales stumbled as IBM z Systems revenue fell 30%.
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Cloud demand, software pricing, IT spending and--of course--generative AI will be among the big themes for tech companies in the second quarter.
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Contact center agents will need to serve as brand ambassadors, storytellers, and sales problem solvers. Enterprises will have to enable those agents.
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JPMorgan Chase will deliver more than $1.5 billion in business value from artificial intelligence and machine learning efforts in 2023 as it leverages its 500 petabytes of data acr...
Wasssym Bensaid, SVP of Software Development at Rivian, walked through how the electric vehicle manufacturer created an architecture that enables it to ingest telemetry data from v...
JetBlue is creating a unified digital twin of its business with cross-team collaboration and process-driven data science fueled by data from multiple systems.
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Databricks infused its data platform with generative AI capabilities across its Lakehouse Platform with tools to enable customers to leverage large language models (LLMs), federate...
