Orbits Blog August 13, 2013 Integrate Insight from Social Channels into Customer Service Operations Next-Generation Customer Experience As a social media user, I expect a brand to hear what I have to say and respo
Analyst Blog August 12, 2013 Monday's Musings: NSA PRISM Scandal Is Hurting US Cloud Companies And Hastens The Return Of On-Premises Software New C-Suite Non-US Based Organizations And Even Some US Organizations Will Not To R "Ray" Wang
Analyst Blog August 09, 2013 Personal Log: The Sad State of The Industry Analyst Business And The Need For A Code Of Ethics Data to Decisions Unchecked Bad Behavior Plagues Both Vendors And Analysts. R "Ray" Wang
Analyst Blog August 05, 2013 Event Report: Infosys Global Analyst Summit - Awaiting The Post Infosys 3.0 Emergence New C-Suite Infosys Puts Its Best Foot Forward R "Ray" Wang
Analyst Blog July 23, 2013 Research Summary And Speaker Notes: The Identity Manifesto - Why Identity Is At The Heart of Digital Business Future of Work R "Ray" Wang
Analyst Blog July 15, 2013 Monday's Musings: It's Time To Identify, Recognize, and Reward The Rebels -The Constellation SuperNova Awards! Data to Decisions Seeking The Rebels – Pioneers, Early Adopters, and Thought Lead R "Ray" Wang
Analyst Blog June 29, 2013 News Analysis: Kana Express 13 Addresses Omni-Channel Customer Service for Mid-Market Next-Generation Customer Experience Just 14 months after a R "Ray" Wang
Analyst Blog June 27, 2013 News Analysis: Adobe Acquires Cross Channel Marketing Expert Neolane For $600M Marketing & Sales Effectiveness On June 27th, Adobe announced a letter of intent to acquire Neolane for $600M Gavin Heaton
Analyst Blog June 25, 2013 News Analysis: Oracle’s Cloud Strategy - Revisionist History or Cloud Genius? New C-Suite This is a joint post with my colleague R "Ray" Wang Holger Mueller
Analyst Blog June 18, 2013 The Cloud is growing up - three Signs from the News New C-Suite Ever Holger Mueller
Analyst Blog June 11, 2013 Research Summary: Demystifying Social Business - Optimizing the Lead to Deal Process (Sales) New C-Suite R "Ray" Wang
Analyst Blog June 04, 2013 News Analysis: The Vibe On Informatica's Virtual Data Machine Data to Decisions EVENT REPORT: Informatica Launches Vibe, A Virtual Data Machine For N R "Ray" Wang
Orbits Blog May 30, 2013 Pitch the Future–Young Social Innovators in Action Marketing & Sales Effectiveness You know what it’s like when inspiration hits … an idea galvanis Gavin Heaton
Analyst Blog May 29, 2013 Enterprise Software Takeaways from Meeker's 2013 Internet Report Tech Optimization One Holger Mueller
Orbits Blog May 28, 2013 Lead Your Life the Right Way, the Dreams Will Come to You Marketing & Sales Effectiveness One of the amazing things about the web is that we are constantly in a state Gavin Heaton
Analyst Blog May 28, 2013 Tuesday’s Tip: Putting the Kibosh On ERP Vendor Sales Reps Who Troll For Indirect Access New C-Suite R "Ray" Wang
Analyst Blog May 26, 2013 Monday's Musings: Four Elements for A #SharingEconomy Biz Model In #MatrixCommerce Marketing & Sales Effectiveness R "Ray" Wang
Orbits Blog May 08, 2013 A Minute is a Long Time–On the Internet Marketing & Sales Effectiveness They say that a week is a long time in politics. Gavin Heaton
Orbits Blog May 07, 2013 Your Manifesto for Success Marketing & Sales Effectiveness It’s a cliché to say that the only constant in life is change. Gavin Heaton
Analyst Blog May 06, 2013 Monday's Musings: The Controversy Surrounding Gartner's CRM Market Share Analysis Next-Generation Customer Experience R "Ray" Wang
Analyst Blog April 25, 2013 Polls and Surveys: Who's Missing In Our 2013 #BigData landscape? Data to Decisions Big Data Vendors Seek To Move From Data To Decisions R "Ray" Wang
