Results

Insight News
June 02, 2024

GenAI boom eludes enterprise software...for now

Data to Decisions
The great generative AI boom for enterprise software isn't happening yet as sales cycle grow longer due to platform bets, macroeconomic conditions and cost of capital crimping budg...
Larry Dignan
Analyst Blog
May 05, 2024

Monday's Musing: When The Hunters Become The Hunted

Data to Decisions
lt;pgt;Expect Software Giant Hunters To Soon Be The Hunted In A Digital Giant's Quest For Growthlt;/pgt; lt;pgt;Six of the Magnificent Seven (Microsoft, Apple, Nvidia, Alphabet ...
R "Ray" Wang
Insight News
April 22, 2024

How Verizon buckets its AI, genAI use cases

Data to Decisions
Verizon CEO Hans Vestberg is splitting the telecom giant's AI use cases in three buckets: Optimizing processes, product experiences and revenue growth. ...
Larry Dignan
Insight News
March 14, 2024

Your next Zoom meeting may be at an AMC Theatre

Future of Work
For AMC and Zoom the deal could be a win-win. AMC needs to fill theatres as the movie industry struggles due to streaming and Zoom would like to redefine hybrid and remote work. ...
Larry Dignan
Insight News
February 26, 2024

Workday to buy HiredScore amid mixed Q4

Data to Decisions
Carl Eschenbach, CEO of Workday, said the company saw quot;continued momentum with full platform customer wins and expansions within our base.quot; ...
Larry Dignan
Insight News
February 14, 2024

How Uber's tech stack, datasets drive AI, experience, growth

Data to Decisions
Uber has leveraged its technology stack and data architecture to create a flywheel that can expand into multiple new markets. Uber is data incorporated and likely a glimpse into fu...
Larry Dignan
Insight News
February 04, 2024

General Motors needs to fix its software issues quickly

Next-Generation Customer Experience
General Motors has software development problems, and the company is facing a brand risk unless it can get its code, user experience and delivery right. ...
Larry Dignan
Insight News
January 28, 2024

Why customer satisfaction, CX shows diminishing returns

Next-Generation Customer Experience
Customer satisfaction scores are high across multiple industries, according to the American Customer Satisfaction Index (ACSI). When every company has great satisfaction the financ...
Larry Dignan