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Analyst Blog
May 05, 2024

Monday's Musing: When The Hunters Become The Hunted

Data to Decisions
Expect Software Giant Hunters To Soon Be The Hunted In A Digital Giant's Quest For Growth Six of the Magnificent Seven (Microsoft, Apple, Nvidia, Alphabet [Google], Amazon, Meta [Facebook]) stocks have entered the four comma club -over $1 trillion in market cap. With a combined market cap of over $13.2 trillion, these six players continue to defy physics with continuous quarters of double digit organic growth. Digital giants by definition have deployed five key strategies:
R "Ray" Wang
Insight News
April 22, 2024

How Verizon buckets its AI, genAI use cases

Data to Decisions
Verizon CEO Hans Vestberg is splitting the telecom giant's AI use cases in three buckets: Optimizing processes, product experiences and revenue growth. ...
Larry Dignan
Insight News
March 14, 2024

Your next Zoom meeting may be at an AMC Theatre

Future of Work
For AMC and Zoom the deal could be a win-win. AMC needs to fill theatres as the movie industry struggles due to streaming and Zoom would like to redefine hybrid and remote work. ...
Larry Dignan
Insight News
February 26, 2024

Workday to buy HiredScore amid mixed Q4

Data to Decisions
Carl Eschenbach, CEO of Workday, said the company saw "continued momentum with full platform customer wins and expansions within our base." ...
Larry Dignan
Insight News
February 14, 2024

How Uber's tech stack, datasets drive AI, experience, growth

Data to Decisions
Uber has leveraged its technology stack and data architecture to create a flywheel that can expand into multiple new markets. Uber is data incorporated and likely a glimpse into fu...
Larry Dignan
Insight News
February 04, 2024

General Motors needs to fix its software issues quickly

Next-Generation Customer Experience
General Motors has software development problems, and the company is facing a brand risk unless it can get its code, user experience and delivery right. ...
Larry Dignan
Insight News
January 28, 2024

Why customer satisfaction, CX shows diminishing returns

Next-Generation Customer Experience
Customer satisfaction scores are high across multiple industries, according to the American Customer Satisfaction Index (ACSI). When every company has great satisfaction the f...
Larry Dignan
Insight News
January 14, 2024

Themes from the healthcare data, AI, disruption front lines

Data to Decisions
With CES 2024 featuring a good dose of healthcare and wellness news and JP Morgan 42nd Annual Healthcare conference, there were plenty of items to ponder. Here are vignettes from h...
Larry Dignan
Insight News
January 08, 2024

Twilio names Shipchandler CEO as Co-Founder Lawson steps down

Next-Generation Customer Experience
Shipchandler was appointed President in March 2023. He also served as Chief Operating Officer and CFO at the company. He also held multiple financial and operating roles at GE. ...
Larry Dignan
Insight News
January 07, 2024

2024 in preview: 11 things in enterprise technology to watch

Data to Decisions
Some years are all about questions. Other years deliver answers. For enterprise technology, 2024 is likely to be about the answers to generative AI use cases, data strategy and tra...
Larry Dignan
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