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By The Constellation Research Team
The 2020 Awards Demonstrate The Power Of Humanity Amidst A Global Pandemic And Mass Digitization
What started out as an amazing beginnin
Analyst Blog
Unless your field workforce is composed of goats, these days you’re contending with a mix of workplace safety guidelines, employee health priorities, and customer preferences that complicate how, where, and whom you can dispatch. At the same time, the massive shift to digital commerce and remote or touchless interactions has forever altered the expectations of customers.
Analyst Blog
Three weeks ago, I stepped on a rock in the parking lot and sprained my ankle. As I examined the aftermath of my tumble, I decided it must be my shoe’s fault so I went online for a new pair of shoes. Without any plausible explanation about WHY I neither saw the rock nor avoided the rock, the only thing my brain could land on was a need for another pair of shoes to avoid slipping and twisting on a rock the next time it happened.
Analyst Blog
From Employee & Space Experience to Strategic Innovation | DisrupTV Ep. 217
On DisrupTV Episode 217, hosts R “Ray” Wang, Principal Analyst and Founder of Constellation Research, and Vala Afshar, Chief Digital Evangelist at Salesforce, welcome three extraordinary leaders who are redefining the future of work, innovation, and strategy:
Video
Eliminating System Complexity Is Celonis’ Number One Priority
On October 14th, 2020, Co-CEO and Co-Founder, Alexander Rinke, kicked off its Ecosystem Summit and showcased its new Execution Management System (EMS). The goal is to improve an enterprise’s execution capacity by simplifying complex processes. Celonis defines execution capacity as the ability to get things done over the time + cost + effort (see Figure 1).
Analyst Blog
Navigating Software Intelligence, DevOps' Future & CX Innovation | DisrupTV Ep. 216
In DisrupTV Episode 216, hosts R “Ray” Wang and Vala Afshar converse with four groundbreaking leaders driving transformation across technology and customer experience:
Video
Headlines these days are rife with news about the gig economy, whether debates on regulation, discussions about economic impact, or stock predictions. Occasionally there’s even an insightful analysis about the many different kinds of gigs and of gig workers. But the gig economy has so far had very little to do with the business of delivering customer experience. Which is why I’ve been so intrigued by Simplr.
Analyst Blog
Element AI Takes Workflow to the Autonomous Level for ServiceNow
Analyst Blog
What’s Next For 2021?
Join this special video to learn what happens in the post-election world with regards to geo-politics and technology. The esteemed guests include:
Dr. David A Bray, Director, GeoTech Center and Director, GeoTech Commission at the Atlantic Council
Dion Hinchcliffe, VP and Principal Analyst of Constellation Research, Inc. | Tuck School of Business CIO Roundtable | ZDNet Contributor
R “Ray” Wang, CEO of Constellation Research, Inc. | Non-Resident Senior Fellow at the Atlantic Council
Analyst Blog
Innovating Finance, Crypto, and Hospitality | DisrupTV Ep. 215
In DisrupTV Episode 215, hosts R “Ray” Wang and Vala Afshar engage with three pioneering leaders who are reshaping the landscapes of finance, cryptocurrency, and hospitality:
Video
With widely anticipated U.S. federal antitrust lawsuits looming, it may seem like an odd time for Facebook to make another big acquisition. In Kustomer, however, Facebook is buying itself options. Here is what we know so far:
Analyst Blog
Amazon Web Services Re:Invent 2020 continues the vendor’s tradition of delivering a slew of announcements. Here’s my take on the top data-to-decisions introductions.
Analyst Blog
When They Meant One More Thing, They Meant One More Big Thing
Apple made ground breaking announcements at its “One More Thing” event on November 10th, 2020 event. The launch of the M1 chip, macOS Big Sur operating system, and a long awaited update to the Mac line up. Apple takes its destiny into its own hands from silicon to services. By having complete control of the chip, operating system software, and hardware, Apple delivers exponential gains in performance, better value, longer battery life, and significant improvements to the Mac line up.<
Analyst Blog
Future-Proofing Finance, Cybersecurity, and Analytics | DisrupTV Ep. 214
In DisrupTV Episode 214, hosts R “Ray” Wang and Vala Afshar engage with three pioneering leaders who are reshaping the landscapes of cybersecurity, finance, and analytics:
Video
Premium Research
How Oracle Cloud Observability and Management Changes DevOps Best Practices
Driving Innovation in Business Intelligence, Payments, and Mortgage Technology | DisrupTV Ep. 213
In DisrupTV Episode 213, hosts R “Ray” Wang and Vala Afshar engage with three pioneering leaders who are reshaping the landscapes of business intelligence, payments, and mortgage technology:
Video
On Monday, November 9, Adobe announced that the company had reached a definitive agreement to acquire Workfront, the enterprise work management platform, for $1.5 billion.
Analyst Blog
Transforming Customer Experience with AI, Data, and Leadership | DisrupTV Ep. 212
In DisrupTV Episode 212, hosts R “Ray” Wang and Vala Afshar engage with four pioneering leaders who are redefining the future of customer experience:
Video
Premium Research
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