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ServiceNow launched case summarization and text-to-code generative AI tools built on its ServiceNow LLM, which is optimized for its platform. On the commercialization front, ServiceNow said it will introduce new premium generative AI offerings across IT service management, customer service management and HR service delivery in September with its Vancouver platform release.
Insight Blog
DisrupTV Episode 329: Responsible AI, Green Jobs & Digital Ecosystems
In this compelling installment of DisrupTV, hosts R “Ray” Wang and Vala Afshar are joined by four thought leaders:
Dr. Anthony Scriffignano – Chief Data Scientist
A globally recognized data science authority, Dr. Scriffignano brings expertise in responsible AI, LLMs, and trust within digital systems.
Sharron McPherson – CEO, The Green Jobs Machine & Senior Lecturer, UCT
Video
On Episode 62 of ConstellationTV, co-hosts Liz Miller and Holger Mueller discuss #technology news, including Oracle and SAP earnings calls and UK pressures on Adobe/Figme. Then Liz outlines her latest report on connecting experiences from employees to customers, and Holger discusses IBM's #ai technology, WatsonX. As always, watch to the end for bloopers!
00:00 - Introduction
01:57 - Tech News Updates
14:57 - Holger's Trends Report on AI Technology
19:52 - Liz's Trends Report on Customer Experience
25:52 - Bloopers
Video
Amazon Web Services made its case for generative AI workloads starting with developers.
At AWS' New York Summit, Swami Sivasubramanian, VP of Databases, Analytics, and ML at AWS, outlined a bevy of generative AI updates to Amazon Bedrock, introduced new models and instances and talked vector data stores.
Insight Blog
The market for tech mergers and acquisitions appears to be opening a bit—especially for smaller deals that round out capabilities for larger vendors.
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Google Cloud revenue in the second quarter topped $8 billion as parent Alphabet reported better-than-expected results and said CFO Ruth Porat will take on a new President and Chief Investment Officer role Sept. 1.
Porat was the longest serving CFO at Google. Alphabet's move to put Porat in charge of investments is notable. She will be responsible for Alphabet's "Other Bets" portfolio. Porat will also work with policymakers and regulators.
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Microsoft reported better-than-expected fiscal fourth quarter earnings and Azure growth was 26% compared to a year ago. Azure growth was 40% a year ago and has fallen each quarter in fiscal 2023.
The software and cloud giant reported fourth quarter net income of $20.1 billion, or $2.69 a share, on revenue of $56.2 billion, up 8% from a year ago. CEO Satya Nadella said the company remains “focused on leading the new AI platform shift.â€
Insight Blog
Nvidia DGX Cloud, built on Oracle Cloud Infrastructure and Nvidia, is generally available with supercomputer clusters starting at $36,999 a month.
The GPU maker is among the early generative AI winners since Nvidia infrastructure is being used to train generative AI and large language models.
Insight Blog
J.D. Power and Palantir Technologies will create generative AI and predictive analytics tools for the auto industry.
The two companies said the plan is to combine J.D. Power's vehicle configuration and performance data points with Palantir's Foundry and AIP platforms. That offering will be aimed at automakers, dealers, insurers and financing companies to provide insights via generative AI.
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Chevron revamped its management team as it waived the mandatory retirement age for CEO Mike Wirth and said CFO Pierre Breber will retire and be replaced by CTO Eimear Bonner.
That move from CTO to CFO is a rarity. CTOs and CIOs often report to CFOs if not the CEO. Bonner as CTO was president of the Chevron Technical Center, which aims to use a host of technologies to boost efficiency at the oil giant.
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This post first appeared in the Constellation Insight newsletter, which features bespoke content weekly.
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SAP CEO Christian Klein made the case for Business AI as a transformation engine. But first, SAP needs more enterprises to move to S/4HANA.
The company posted earnings of €0.62 on revenue of €7.55 billion. SAP also narrowed its outlook with €14 billion to €14.2 billion for 2023, down from €14 billion to €14.4 billion. SAP's cloud revenue was up 19% in the second quarter.
Insight Blog
Constellation Research's deadline for SuperNova Awards submissions is approaching. You can apply here.
As a refresher, the SuperNova Awards are designed to highlight organizations, teams and individuals that have implemented disruptive and transformative projects.
Insight Blog
Indian services giants are optimistic about new technologies such as generative AI but are seeing clients pull back on discretionary projects as they aim for fast returns.
Here's a look.
Infosys cuts outlook for fiscal year
Infosys cut its fiscal 2024 outlook and now expects growth of 1% to 3.5% compared to the 4% to 7% outlined in April.
For the first quarter, Infosys reported revenue of $4.62 billion with net profit of $724 million.
Insight Blog
TSMC's second quarter revenue fell 10% as the company navigated customer inventory corrections, but the semiconductor maker was optimistic about AI-related demand.
Here's a look at the key takeaways from TSMC's earnings report.
Insight Blog
IBM's second quarter was a mixed bag with software, Red Hat, data and AI and consulting growth but headwinds as hardware sales stumbled as IBM z Systems revenue fell 30%.
The company reported second quarter net income of $1.6 billion, or $1.72 a share, on revenue of $15.5 billion. Non-GAAP earnings for the second quarter were $2.18 a share.
Wall Street was looking for second quarter earnings of $2.01 a share on revenue of $15.58 billion.
Insight Blog
Bank of America's second quarter was strong, the banking giant captured deposits and the company saw good operating leverage. Bank of America CEO Brian Moynihan said digital superiority is a big reason.
Speaking on the company's second quarter earnings conference call, Moynihan said:
Insight Blog
Microsoft is officially entering the process mining and process automation ring with Power Automate Process Mining availability August 1.
Power Automate Process Mining general availability was announced at Microsoft's Inspire conference in Las Vegas. Microsoft beefed up its process mining and task mining capabilities with the acquisition of Minit in March 2022.
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Microsoft 365 Copilot will run you $30 per user per month for Microsoft 365 E3, E5, Business Standard and Business Premium customers.
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Splunk launched Splunk AI Assistant, which will use generative AI and a domain specific large language model (LLM) built on its security and observability data.
The generative AI effort is part of Splunk AI, a portfolio of AI offerings announced at Splunk's .conf23 conference in Las Vegas.
Insight Blog
Don't look now, but CXOs are becoming more optimistic, favoring revenue growth opportunities and planning technology pilots that will optimize and automate processes to partly pay for innovation.
That's the high-level take on the Constellation Research 2023 H1 "CxO Business Confidence Survey," which included 52 respondents primarily in the US and Europe. Of that sample, 86% had direct influence over technology purchasing.
Insight Blog
A Constellation Research DisrupTV panel riffed on generative AI use cases, regulation, ethics and how technology can build resilience.
Here are some of the big themes that emerged from the DisrupTV discussion:
Insight Blog
This post first appeared in the Constellation Insight newsletter, which features bespoke content weekly.
Insight Blog