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CXOs explain how they're using big data, analytics, and next generation customer experience techniques to instill a culture of innovation in their organizations.
Video
Silicon Valley CXOs discuss to whom the CIO should report, recruiting issues, and the role of the CDO in a company with a CIO. Panelists: Ben Haines, CIO, Box; Jay Vijayan, CIO, Tesla Motors; Stuart Appley, CIO, SVP, Shorenstein.
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The probability that a child born to parents in the bottom fifth of the income distribution will reach the top fifth is 7%. Raj Chetty uses big data to understand the factors driving upward mobility in order to inform more effective public policy.
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Panelists from a diverse range of industries discuss how digital proficiency impacts collaboration and project completion.
Video
Delta Air Lines employs disruptive technology that improves customer experience, streamlines back end reporting, and improves the Delta bottom line. Panelist: Alexander B. Karasik, Manager, Onboard Retail, Delta
Video
Panelists explain how they use big data and analytics to deliver the right products to the right customers at the right time.
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Separating fact from fiction about the internet of things.
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Announcing the winners of the 2014 SuperNova Awards. View the SuperNova Award profiles here.
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Engaging customers and employees in the digital age. Panelists: Andrea Chin, SVP, Global O&T Transformation PMO, Citibank Mobile & Tablet PMO and Robin Jenkins, Regional Marketing Manager, RMH Franchise Corporation.
Video
Find out how technology companies enable organizations to anticipate the needs of increasingly complex customers and employees.
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Andy Mulholland discovers how non-technology companies are transforming in response to digital disruption. Panelists: Jason Maynard, Wells Fargo; Brook Colangelo, SVP and CIO, Houghton Mifflin Harcourt;
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R "Ray" Wang interviews Suresh Vittal, Vice President, Product Marketing & Strategy, Adobe Marketing Cloud.
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Panelists discuss next generation marketing techniques. Panelists: Sandeep Dadlani, Executive Vice-President and Global Head of the Retail, CPG and Logistics Unit, Infosys; Bill Dolby, Sr.
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John Hagel III describes the realities of a technology-driven economy : mounting pressure on workers and declining returns to capital, and offers his vision of the future.
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Lawrence Coburn, CEO, Doubledutch, demonstrates the Matrix Commerce, analytic, and augmented reality potential of mobile applications.
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R "Ray" Wang interviews Capgemini CTO, Lanny Cohen at Constellation's Connected Enterprise.
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R "Ray" Wang interviews Didier Bonnet about his new book, "Leading Digital" at Constellation's Connected Enterprise.
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Find out how leading technology companies promote innovation in an era of IT budget cuts.
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What's it like to have one of the enterprise's hottest jobs? CDOs Ganesh Bell, GE; and Peter Kim, Chiel Worldwide discuss the trials and realities of global Chief Digital Officers.
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R "Ray" Wang welcomes the audience at Constellation's Connected Enterprise 2014.
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R "Ray" Wang kicks off day two of Constellation's Connected Enterprise innovation summit.
Video
They may not think they are, but most brands are anonymous.
It is evident that most brands, especially those in banking, retail, travel and telco industries, spend a lot of time making sure their sales and service associates are warm, welcoming and personable. In retail or sales, they promote "Hello, how can I help you" buttons, train folks on how to shake hand firmly and smile, and ask them to greet customers in store with their names. All these are examples of how brands invest in making their customer facing employees “human”.
Analyst Blog
If you are leading individuals from multiple "generations", you are probably categorizing them incorrectly, and here is why this is bad for you and your business.
Analyst Blog