Humanization of Digital Processes Gives Customers an ERP System with a Services Focus

The confluence of an improved market outlook, the shift to the cloud, the pressure of digital transformation and replacement cycle dynamics creates one of the biggest growth opportunities for enterprise resource planning (ERP) refreshes. New cloud deployments provide a catalyst for improving and automating back-office processes like never before.

The Market Overview of which this report is a part examines the wide range of cloud ERP offerings through a lens of product- versus services-centric solutions and unregulated versus regulated solutions. While the number of vendors in the market has gone down due to mergers and acquisitions, the consolidation has led to concentrated and beneficial platform investments in the cloud and in exponential technologies such as artificial intelligence (AI), big data, augmented reality, Internet of Things, 5G, and blockchain.

Successful deployments will achieve the elusive goal of improving efficiencies and preparing for exponential growth. The use of AI in the back office will power the next wave of ERP advancements.

This Offering Overview provides an overview of Unit4’s People Experience Suite. This report identifies key differentiators, examines functional capabilities, considers the offering’s strengths and weaknesses, and provides use cases. Technology buyers should use this report to evaluate Unit4’s People Experience Suite for implementation. 

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