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ShortList

Constellation ShortList™ Next-Generation Computing Platforms

New C-Suite
About this Constellation ShortListâ„¢ Enterprises look for ways to run their next-generation applications across public clouds and on-premises in their data center(s). To achieve this flexibility, CxOs need a high degree of Identicality be- tween the cloud…
Holger Mueller
ShortList

Constellation ShortList™ Strategic Response Management

Marketing Transformation
About This Constellation ShortListâ„¢ The Strategic Response Management (SRM) sector is a newly emerging software category, led mostly by advancements in generative and other AI technology. SRM encompasses software offerings (or portions of offerings)…
Martin Schneider
ShortList

Constellation ShortList™ PaaS Tool Suites for Next Gen Apps

New C-Suite
About this Constellation ShortList When CxOs have to choose platforms to build next-generation applications for their organizations, they have the choice between packaged platform-as-a-service (PaaS) tool suites that provide separate, atomic offerings with separate…
Holger Mueller
ShortList

Constellation ShortList™ Customer Growth Automation

Marketing Transformation
About This Constellation ShortListâ„¢ The Customer Growth Automation sector could be considered a sub-set of customer success technology, however, users of this technology need not necessarily have a customer success program or software in place…
Martin Schneider
ShortList

Constellation ShortList™ Quantum Full Stack Players

New C-Suite
About This Constellation ShortListâ„¢ Quantum computing describes an approach to computing using quantum mechanical phenomena such as entanglement and superposition. The goal is to apply a probabilistic model to solve problems more quickly…
Holger Mueller
ShortList

Constellation ShortList™ Custom Software Development Services

Digital Safety, Privacy & Cybersecurity
About This ShortList In today’s dynamic digital landscape, off-the-shelf software often falls short of meeting unique business needs. Custom Software Development Services (CSDS) tackle the misfit problem plaguing many businesses. Off-the-shelf software…
Chirag Mehta
ShortList

Constellation ShortList™ Configure Price Quote (CPQ)

Marketing Transformation
About This Constellation ShortListâ„¢ Configure, price, quote (CPQ) software automates the quote-to-close process while providing an optimized experience to customers. These tools make it possible to configure products and offerings, help improve…
Liz Miller
ShortList

Constellation ShortList™ Cyber Resilience Solutions

Digital Safety, Privacy & Cybersecurity
About This ShortList As cyber threats become increasingly sophisticated and pervasive, businesses must adopt a proactive stance toward resilience. As enterprises face rising cyber risks, the ability to recover data and maintain operational continuity has become a…
Chirag Mehta
ShortList

Constellation ShortList™ Conversational Intelligence for Customer Service

Next-Generation Customer Experience
About This Constellation ShortListâ„¢ Conversation intelligence for customer service solutions enable organizations to ingest, summarize, transcribe and analyze a broad array of converstaions held across customer service channels. These solutions…
Liz Miller
ShortList

Constellation ShortList™ Cybersecurity Services

Digital Safety, Privacy & Cybersecurity
About This ShortList As digital landscapes become increasingly complex and cybersecurity threats actors and vectors continue to evolve, organizations are exploring various approaches to safeguard their data, systems, and users. Cybersecurity Services fall into two primary…
Chirag Mehta
ShortList

Constellation ShortList™ Contact Center Workforce Engagement Management (WEM)

Marketing Transformation
About This ShortList Workforce Engagement Management (WEM) represents a suite of tools curated to empower, encourage, engage and manage the workforce across the customer service spectrum from contact center agents to supervisors and management. These tools sit squarely at…
Liz Miller
ShortList

Constellation ShortList™ AI-augmented Collaborative Product Development Solutions

Innovation & Product-led Growth
About This ShortList AI-Augmented Collaborative Product Development (AI-CPD) tools are redefining how organizations innovate, build, and deliver products. These tools leverage the power of Generative AI to streamline workflows, uncover hidden insights, and create seamless…
Chirag Mehta
ShortList

Constellation ShortList™ Digital Customer Service and Support

New C-Suite
About This Constellation ShortListâ„¢ Digital customer service and support solutions provide a common platform for an organization to deliver help and support across a broad range of digital engagement channels from social to chat, email, and…
Liz Miller
ShortList

Constellation ShortList™ Social Engagement Platforms

Marketing Transformation
About This Constellation ShortListâ„¢ Misinformation, political agendas, transparency and questionable business practices have changed how consumers view social media channels, increasing the importance of how brands craft social strategies as…
Liz Miller
ShortList

Constellation ShortList™ Automated Cloud Data Warehouse Services

Data to Decisions
About This Constellation ShortListâ„¢ Analytical relational database management systems (RDBMSs) have emerged as one of the most popular types of database services offered on public clouds. More popularly known as cloud data warehouse services,…
Doug Henschen
ShortList

Constellation ShortList™ Employee Digital Workspaces

New C-Suite
About This Constellation ShortListâ„¢ The place where employees carry out their work online, often referred to as digital workspaces, represent an evolution that’s gone from simple company portals—which provide…
R Ray Wang
ShortList

Constellation ShortList™ Integration Platform as a Service (IPaaS)

Data to Decisions
About this Constellation ShortListâ„¢ Integration platform as a service (IPaaS) is a one-stop, cloudbased choice for supporting both data and application integration. IPaaS helps companies integrate software-as-aservice (SaaS) applications with other SaaS…
Doug Henschen
ShortList

Constellation ShortList™ Work Coordination Platforms

New C-Suite
About This Constellation ShortListâ„¢ With the long term disconnect between many of today’s digital collaboration tools and the actual day-to-day work that must be carried out, today’s employees face new challenges…
R Ray Wang
ShortList

Constellation ShortList™ Citizen Developer Low Code Tools and Platforms

Future of Work
About This Constellation ShortListâ„¢ Citizen development is the enablement of the typical worker with low-friction tools to create useful applications on their own, with as little outside assistance as possible. Citizen developer low-code…
Holger Mueller
ShortList

Constellation ShortList™ AI-Powered Developer Platforms

Data to Decisions
About This Constellation ShortListâ„¢ 2024 was the year where AI was building on the initial transformation to all aspects of software that happened in 2023, one key focus area remains code generation and with that developers have been affected on…
Holger Mueller
ShortList

Constellation ShortList™ Healthcare Medical Device Security

Digital Safety, Privacy & Cybersecurity
About this Constellation ShortListâ„¢ Healthcare provider institutions are facing a massive proliferation of vulnerable connected technologies running on legacy software. It is crucial not only to have an accurate inventory of connected devices but also to…
R Ray Wang
ShortList

Constellation ShortList™ Data Protection Infostructure

New C-Suite
About this Constellation ShortListâ„¢ Reliable data is as vital as clean drinking water. There is special term for critical infrastructure to protect information – infostructure – an organizational structure for the…
Steve Wilson
ShortList

Constellation ShortList™ Customer Success Software

Marketing Transformation
About This Constellation ShortListâ„¢ Perspectives on customer success have been evolving over the past several years. As we find ourselves more entrenched than ever in the “retention” and â€&#156…
Martin Schneider