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ShortList

Constellation ShortList™ No Code/Low Code for SAP Systems

New C-Suite
About This Constellation ShortListâ„¢ SAP is the market leader for business applications. In the current times of business best practice uncertainty, enterprises need to be able to extend these applications, integrate them with other solu- tions,…
Holger Mueller
ShortList

Constellation ShortList™ Enterprise Application Platforms from non-ERP vendors

New C-Suite
About This Constellation ShortListâ„¢ The era of Infinite Computing has cast a spell on business best practices, creating a void of uncertainty regarding what the best practices of the 21st century are. Architecturally unlimited compute and storage…
Holger Mueller
ShortList

Constellation ShortList™ Unified Communications as a Service (UCaaS)

Future of Work
About This Constellation ShortListâ„¢ UCaaS represents a comprehensive engagement infrastructure with native channel and collaboration applications to provide a more sophisticated cloud-delivered modern, digital communications platform.. Increasingly,…
Liz Miller
ShortList

Constellation ShortList™ Talent Management Suites

Future of Work
About This Constellation ShortListâ„¢ Talent management suites focus on the strategic aspects of human capital management (HCM) in acquisition and management. These suites help chief human resources officers and chief people officers with…
R Ray Wang
ShortList

Constellation ShortList™ Conversational AI

Data to Decisions
About This Constellation ShortListâ„¢ Conversational AI platforms simulate human conversation, enabling self-service and intelligent digital interactions between humans and machines. In early applications, rudimentary chatbots were the earliest use…
Andy Thurai, Liz Miller
ShortList

Constellation ShortList™ QA Tools for NextGen Apps

New C-Suite
About This Constellation ShortListâ„¢ As enterprises are faced with business best-practice uncertainty due to Infinite Computing (for more, see here), they need to build software again in-house. They create next-generation applications, typically…
Holger Mueller
ShortList

Constellation ShortList™ Enterprise Low-Code Tools and Platforms

Future of Work
About This Constellation ShortListâ„¢ A low-code tool or platform allows application developers to create software solutions with minimal skill and effort. For the purposes of this list, a low-code tool is distinct from a low-code platform if…
Holger Mueller
ShortList

Constellation ShortList™ Digital Adoption Platforms

New C-Suite
About This Constellation ShortListâ„¢ The universe of applications and websites that people use to work and live continues to grow dramatically, creating challenges to adoption and usability. Learning how to efficiently use them all has become a top…
R Ray Wang
ShortList

Constellation ShortList™ Digital Canvas Workboards

New C-Suite
About This Constellation ShortListâ„¢ One of the biggest productivity barriers people face is the struggle of using dozens of stand-alone applications to get their jobs done. When content is created in one tool and shared in another, it creates…
R Ray Wang
ShortList

Constellation ShortList™ Learning Marketplaces

Future of Work
About This Constellation ShortListâ„¢ Learning marketplaces provide a platform for online education, bringing the content of teachers to learners. These online marketplaces often include features of learning management systems, which allow…
R Ray Wang
Big Idea

Behind the Scenes: The Force Behind Agentforce

Data to Decisions
Executive Summary At its most recent user conference, Dreamforce 2024, Salesforce achieved what was likely the most successful launch of enterprise software ever when it unveiled Salesforce Agentforce, the latest member of its “force”…
Holger Mueller
ShortList

Constellation ShortList™ Digital Customer Service and Support

New C-Suite
About This Constellation ShortListâ„¢ Digital customer service and support solutions provide a common platform for an organization to deliver help and support across a broad range of digital engagement channels from social to chat, email, and…
Liz Miller
ShortList

Constellation ShortList™ Social Engagement Platforms

Marketing Transformation
About This Constellation ShortListâ„¢ Misinformation, political agendas, transparency and questionable business practices have changed how consumers view social media channels, increasing the importance of how brands craft social strategies as…
Liz Miller
ShortList

Constellation ShortList™ Employee Digital Workspaces

New C-Suite
About This Constellation ShortListâ„¢ The place where employees carry out their work online, often referred to as digital workspaces, represent an evolution that’s gone from simple company portals—which provide…
R Ray Wang
ShortList

Constellation ShortList™ Work Coordination Platforms

New C-Suite
About This Constellation ShortListâ„¢ With the long term disconnect between many of today’s digital collaboration tools and the actual day-to-day work that must be carried out, today’s employees face new challenges…
R Ray Wang
ShortList

Constellation ShortList™ Location Technology Platforms

Data to Decisions
About This Constellation ShortListâ„¢ The location technology platforms category refers to software that turns spatial data into contextually actionable information. Constellation estimates the market size for software and services to be close…
R Ray Wang
ShortList

Constellation ShortList™ Customer Growth Automation

Marketing Transformation
About This Constellation ShortListâ„¢ The Customer Growth Automation sector could be considered a sub-set of customer success technology, however, users of this technology need not necessarily have a customer success program or software in place…
Martin Schneider
ShortList

Constellation ShortList™ AI-Powered Developer Platforms

Data to Decisions
About This Constellation ShortListâ„¢ 2024 was the year where AI was building on the initial transformation to all aspects of software that happened in 2023, one key focus area remains code generation and with that developers have been affected on…
Holger Mueller
ShortList

Constellation ShortList™ Citizen Developer Low Code Tools and Platforms

Future of Work
About This Constellation ShortListâ„¢ Citizen development is the enablement of the typical worker with low-friction tools to create useful applications on their own, with as little outside assistance as possible. Citizen developer low-code…
Holger Mueller
ShortList

Constellation ShortList™ CI/CD Vendors for Next Gen Apps

New C-Suite
About This Constellation ShortListâ„¢ As enterprises are faced with business best-practice uncertainty due to Infinite Computing (for more, see here), they need to build software again in-house. They create next-generation applications, typically…
Holger Mueller
ShortList

Constellation ShortList™ DevOps

New C-Suite
About this Constellation ShortListâ„¢ As enterprises are faced with business best-practice uncertainty due to Infinite Computing (for more, see here), they need to build software again in-house. They create next-generation applications, typically on…
Holger Mueller
ShortList

Constellation ShortList™ Infinite Connectivity Vendors

Data to Decisions
About This Constellation ShortList™ We live in the era of Infinite Computing, in which computing resources (compute, storage and network) are becoming infinite for all practical purposes. The consequence is a massive shift in business best practices, or even their…
Holger Mueller
ShortList

Constellation ShortList™ Contact Center Workforce Engagement Management (WEM)

Marketing Transformation
About This ShortList Workforce Engagement Management (WEM) represents a suite of tools curated to empower, encourage, engage and manage the workforce across the customer service spectrum from contact center agents to supervisors and management. These tools sit squarely at…
Liz Miller
CR Pulse

Observability Platforms: Elastic

Data to Decisions
Market Description Given the high velocity DevOps–induced explosion in IT operations (ITOps) data growth, enterprises are struggling with legacy observability tools; cost overruns; and overworked ITOps, support, and system reliability engineering (SRE) teams…
Andy Thurai