About This Constellation ShortList™
With the rise of pervasive digital communications and mass collaboration services such as team chat apps and enterprise social networks, today’s employees face new challenges trying to keep up effective engagement with an increasing number of colleagues and customers. This more open and increasingly commonplace style of working boosts the quantity of content that people create and consume, websites and applications they use, and processes and projects in which they are involved.
Work coordination platforms aim to help alleviate these challenges by bringing structure, prioritization and accountability to work by helping employees better organize and optimize their productivity and effectiveness. These platforms enable people to be more aware of what they should be getting done, help them prioritize and organize their work and allow them to more effectively do their jobs.
The cornerstone to the significance and value of work coordination platforms is that they are at the heart of the real work that is getting done. They are not a place to just have conversations but instead manage and execute the projects and business processes that are key to a company’s success, further boosting the value of less-structured collaboration tools that they often build upon.
Constellation considers the following criteria for these solutions:
- Administrative controls
- Analytics/metrics at the individual, team and project levels
- Application development: APIs/SDKs, documentation, samples, training
- Automation/workflow (process definition, management, automated workflow capture)
- Business operations (funding, acquisitions, executive leadership)
- Business partner ecosystem
- UI access options: Desktop, mobile, tablet, large screen, wearables
- Collaborative features
- Customer references
- Deployment options
- Ease of adoption and usage, especially for business workers
- Licensing options: Freemium, premium
- Integration with other business tools/platforms
- Displaying options: Streams, Kanban columns (card view) and Gantt charts
- Search and discovery
- Security with fine-grained access control and guardrails for external participation
- Templated solutions/use cases
The Constellation ShortList™
Constellation evaluates more than 30 solutions categorized in this market. This Constellation ShortList is determined by client inquiries, partner conversations, customer references, vendor selection projects, market share and internal research.
- CITRIX WRIKE
- MICROSOFT PLANNER
- WORKFRONT, AN ADOBE COMPANY
Frequency of Evaluation
Each Constellation ShortList is updated at least once per year. Updates may occur after six months if deemed necessary.
Constellation clients can work with the analyst and the research team to conduct a more thorough discussion of this ShortList. Constellation can also provide guidance in vendor selection and contract negotiation.