About This Constellation ShortList™
Services-centric enterprise resource planning (ERP) provides financials and professional services capabilities for organizations that deliver services to customers. The most important resource in services-centric ERP is the human resources. Offerings in this Constellation ShortList must include both financials and professional services automation capabilities. The global ERP software and services market is expected to be $57.6 billion by 2025.
One of the big shifts in the past 12 months has been the roles of journey orchestration, automation and artificial intelligence. Organizations seek the ability to get to zero FTE back-office organizations and autonomous processes. The goal is to determine when processes should be delivered with intelligent process automation, augmentation of machines with humans, augmentation of humans with machines, and human ingenuity
Constellation considers the following criteria for these solutions:
- AI and automation capabilities
- Enterprise financials
- Grant management
- Human capital management
- Indirect procurement
- Professional services automation
- Project planning
- Travel and expense management
The Constellation ShortList™
Constellation evaluates more than 20 solutions categorized in this market. This Constellation ShortList is determined by client inquiries, partner conversations, customer references, vendor selection projects, market share and internal research.
- Infor CloudSuite
- Microsoft Dynamics 365
- Oracle ERP Cloud
- Oracle NetSuite
- SAP S/4HANA
Frequency of Evaluation
Each Constellation ShortList will be updated at least once per year. There could be an update after six months, should the analyst deem it necessary.
Constellation clients may work with the analyst and research team to conduct a more thorough discussion of this Constellation ShortList. Constellation can also provide guidance in vendor selection and contract negotiation.