Executive Summary
Agents are how AI is delivered in the enterprise; there is a veritable competition among platform providers to be the agentic platform provider of choice. Most members of the shortlist are on V1. x of their offerings, with the expectation of rapid functional capability progression in 2026.
Threshold Criteria
Constellation considers the following criteria for these solutions:
- Globally available
- Over 10k+ active / trained users
- Deployed on the public cloud platforms
- Clear roadmap for 2026 on how to accelerate the creation of an agentic application
- Continued foreseeable adoption in 2026 and 2027
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Continued investment and support to keep the offering current
The Constellation ShortList
Constellation evaluates more than 25 solutions categorized in this market. The Constellation ShortList is determined by client inquiries, partner conversations, customer references, vendor selection projects, market share, and internal research.
- Amazon Web Services (Bedrock Agents, Agentcore)
- Google (Vertex AI Agent Builder, Google Agentspace)
- IBM (watsonx Orchestrate)
- Kore.ai (Agent Platform)
- Microsoft (Copilot Studio, Microsoft 365 Copilot Agents, Azure Agent Services)
- Oracle (OCI AI Agent Platform, Fusion Application Agents)
- SAP (Joule and AI Foundation)
- Salesforce (Agentforce)
- ServiceNow (Now Assist, agentic capabilities of Moveworks)
- UIPath (UIPath Agents, Agent Builder
Frequency of Evaluation
Each Constellation ShortList is updated at least once per year. Updates may occur after six months if deemed necessary.
Evaluation Services
Constellation clients can work with the analyst and research team to conduct a more thorough discussion of this Constellation ShortList. Constellation can also provide guidance in vendor selection and contract negotiation.