Analyst Blog March 09, 2026 The 2026 SuperNova Awards Nomination Form is Now Open Data to Decisions The wait is over — applications for the 2026 SuperNova Awards are officially open....
Analyst Blog March 09, 2026 AI Is the Enterprise’s Next Paradigm Shift Board Strategy AI represents a foundational shift. The change is intelligence in every system.... Esteban Kolsky
Analyst Blog September 19, 2012 Press Release: New Report by Constellation Research Addresses Customer Support Outsourcers’ Incorporation of Social Media and Mobile Apps ...
Analyst Blog September 19, 2012 Gifts in the Cloud: Salesforce and Amazon Deliver on Employee Rewards Future of Work ...
Analyst Blog September 17, 2012 Does Your Customer Support Outsourcer Integrate Social and Mobile Apps? Next-Generation Customer Experience It is not uncommon for in-house customer support organizations to mistakenly ...
Analyst Blog September 17, 2012 Mobile Enterprise Business Errors (Unintended) #7: Ruining your customers experience on mobiles New C-Suite Last week I had the pleasure of attending the Genesys Eur...
Analyst Blog September 13, 2012 Market Maker 1:1: Beyond #BigData, The Shift To Decision Management w/ James Taylor (@jamet123) Data to Decisions ... R "Ray" Wang
Analyst Blog September 13, 2012 News Analysis: Epicor Acquires Solarsoft, Moves Closer To $1B in Annual Revenues Tech Optimization ... R "Ray" Wang
Analyst Blog September 12, 2012 Sensors Sensors Everywhere Data to Decisions A sensor is anything that can create data about its environs....
Analyst Blog September 11, 2012 How AMAG Pharmaceuticals Achieved Tech Optimization In a Highly Regulated Industry ...
Analyst Blog September 10, 2012 Oracle Unveils New Social Relationship Management (SRM) Platform Future of Work Today Oracle announced its new Social Relationship Management (SRM) Platform,...
Analyst Blog September 09, 2012 News Analysis: Infosys Buys Lodestone for $350M Matrix Commerce Global outsourcing and Bangalore Infotech bellwether Infosys (NASDAQ:INFY), a... R "Ray" Wang
Analyst Blog September 07, 2012 The Answer is Talent Mobility. Now, What's Your Question? Future of Work ...