Repeat After Me - There Is No One Perfect Tool

February 13, 2013

I'm tired of people talking about how social software solves everything and call for the end of email.

Let me make my opinion perfectly clear: No one tool is perfect for all scenarios and no tool is effective without the right use-cases and process for using it.

Phones have a purpose. They are good for some things, bad for others.
Email has a purpose. It is good for some things, bad for others.
Forums/Communities have a purpose. They are good for some things, bad for others.
Blogs have a purpose. They are good for some things, bad for others.
Wikis have a purpose. They are good for some things, bad for others.
News Feeds/Activity Streams/Status Updates (social networks) have a purpose. They are good for some things, bad for others.
Instant Messaging/Chat has a purpose. It is good for some things, bad for others.
Web Conferencing/Hangouts have a purpose. They are good for some things, bad for others.
File sharing has a purpose. It is good for some things, bad for others.
Social Bookmarking/Pinboarding has a purpose. It is good for some things, bad for others.
Location based check-ins have a purpose. They are good for some things, bad for others.

The list goes on.

Choose the right tool for the job.


 

Alan Lepofsky
Alan Lepofsky
Vice President & Principal Analyst Constellation Research
Alan Lepofsky - VP and Principal Analyst, Constellation Research. With almost two decades of experience in the collaboration software industry, Lepofsky helps organizations improve the way their employees work together to get their jobs done. Lepofsky’s primary research area The Future of Work, focuses on: integrating collaboration and business processes (Purposeful Collaboration), structuring work via Social Task Management, leveraging analytics and digital assistants to work more productively, the strategic impact of mobile computing on business transformation, and measuring workforce culture based on Digital Proficiency instead of age. Twitter: @alanlepo<br>LinkedIn:&nbsp;https://ca.linkedin.com/in/alanlepo &nbsp; &nbsp; , Title:&nbsp;Big IdeasIntelligent Collaboration: The… Read more
Published
February 13, 2013
Author
Alan Lepofsky
Alan Lepofsky
Categories
Business Themes
Future of Work
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