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Analyst Blog
May 11, 2026

Time To Get Loud With Voice-Driven Experience: How Leaders and Innovators Are Advancing Voice With Amazon Nova 2 Sonic

Next-Generation Customer Experience
Talking beats typing. At least that’s what today’s digital behavior patterns reveal. For the most part, this demand signal has been answered with one-sided, bot-driven conversations. Thankfully, those days are changing—quickly. In a short period of time, Nova 2 Sonic has proven that although voice is key, speed is the ...
Liz Miller
Analyst Blog
May 10, 2026

Distinguishing AI from Magic

I want to address what we know today about AI (GenAI, more specifically) since the launch of the first commercial GPT nearly 40 months ago. How can we leverage the full strategic cycle (despite the AI Rush compressing cycles by 36 months, give or take) to create a better path forward? ...
Esteban Kolsky
Analyst Blog
June 06, 2019

Identity is dead

Digital Safety, Privacy & Cybersecurity
lt;pgt;I say Identity is Dead like quot;Quality is Deadquot;. Not because it doesn't matter but because the formulaic Digital Identity movement has failed us. lt;/pgt; ...
Steve Wilson
Analyst Blog
May 26, 2019

Recap - Telemedicine panel at So.Cal HIMSS

Tech Optimization
lt;pgt;Is Telemedicine ready for prime time? Our discussion at the recent southern california HIMSS event.lt;/pgt; ...
David Chou
Analyst Blog
May 19, 2019

SAP #SAPPHIRENOW - Healthcare CIO POV

Tech Optimization
lt;pgt;SAP has a great following, will that trend continue in the healthcare space?lt;/pgt; ...
David Chou
Analyst Blog
May 17, 2019

Qlik #Qonnections – CIO Point of View

Data to Decisions
lt;pgt;Great announcements by Qlik, but is it enough to be considered an enterprise solutionlt;/pgt; ...
David Chou