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Analyst Blog
May 11, 2026

Time To Get Loud With Voice-Driven Experience: How Leaders and Innovators Are Advancing Voice With Amazon Nova 2 Sonic

Next-Generation Customer Experience
Talking beats typing. At least that’s what today’s digital behavior patterns reveal. For the most part, this demand signal has been answered with one-sided, bot-driven conversations. Thankfully, those days are changing—quickly. In a short period of time, Nova 2 Sonic has proven that although voice is key, speed is the ...
Liz Miller
Analyst Blog
May 10, 2026

Distinguishing AI from Magic

I want to address what we know today about AI (GenAI, more specifically) since the launch of the first commercial GPT nearly 40 months ago. How can we leverage the full strategic cycle (despite the AI Rush compressing cycles by 36 months, give or take) to create a better path forward? ...
Esteban Kolsky
Orbits Blog
June 19, 2013

Bridging the Social Chasm

Marketing Transformation
When IBM’s Center for Business Value released its 2011 report into the relati...
Gavin Heaton
Analyst Blog
June 19, 2013

Getting Glass With Google Glass

Future of Work
Today I went with a friend of mine to the Google campus (known as the GoogleP...
Alan Lepofsky
Analyst Blog
June 19, 2013

Is WebRTC Secure...Enough?

Future of Work
Every website you visit may download a different collaboration app!...