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Analyst Blog
May 11, 2026

Time To Get Loud With Voice-Driven Experience: How Leaders and Innovators Are Advancing Voice With Amazon Nova 2 Sonic

Next-Generation Customer Experience
Talking beats typing. At least that’s what today’s digital behavior patterns reveal. For the most part, this demand signal has been answered with one-sided, bot-driven conversations. Thankfully, those days are changing—quickly. In a short period of time, Nova 2 Sonic has proven that although voice is key, speed is the ...
Liz Miller
Analyst Blog
May 10, 2026

Distinguishing AI from Magic

I want to address what we know today about AI (GenAI, more specifically) since the launch of the first commercial GPT nearly 40 months ago. How can we leverage the full strategic cycle (despite the AI Rush compressing cycles by 36 months, give or take) to create a better path forward? ...
Esteban Kolsky
Analyst Blog
September 26, 2024

Trust & Safety Challenges in the Age of AI

Digital Safety, Privacy & Cybersecurity
lt;pgt;The vast majority of content online now is user-generated. The regulatory implications are becoming clear. Automated content lt;span style=quot;color:blackquot;gt;moderation...
Steve Wilson
Analyst Blog
September 23, 2024

An Origin Story

Data to Decisions
lt;pgt;Whichever way you look at it, digital certainty and safety increasingly depend on knowing the story behind the data. lt;/pgt; ...
Steve Wilson
Analyst Blog
September 22, 2024

The Future of Data Protection

New C-Suite
lt;pgt;There is more to data protection than privacy. What is it that makes any piece of data worth protecting? And what are we protecting it against? lt;/pgt; ...
Steve Wilson
Analyst Blog
August 27, 2024

Verifiable Credentials and the Story Behind a Credential

Digital Safety, Privacy & Cybersecurity
lt;pgt;The real power of digial wallets and verifiable credentials is not what they change, but what they leave the same! This technology tells the story behind any credential -- w...
Steve Wilson