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Analyst Blog
October 12, 2026

Trust, Identity & Control: Every Action Earns Authority

Board Strategy
Enterprise access was designed around a relatively static bargain. Establish an identity, decide what that identity may access, grant the permissions, and assume they remain appropriate until something triggers a review. Authentication has improved, and permissions have become more granular, but the underlying model st...
Esteban Kolsky
Analyst Blog
October 8, 2026

Microsoft Brings More Agentic Intelligence into the Flow of Work for CRM Users

Instead of forcing professionals to log into a separate platform to do business, Microsoft is embedding CRM directly into everyday work tools, turning AI assistance into autonomous execution, modularizing domain knowledge into reusable skills, and opening up clear migration pathways to an agentic future....
Martin Schneider
Analyst Blog
September 16, 2017

Awarded Best Paper at HIMSSAP17

Tech Optimization
lt;pgt;Blockchain enables strangers to transact a particular type of electronic cash without knowing anything about each other and without any intermediaries or administrators. It ...
Steve Wilson
Analyst Blog
September 13, 2017

Event Review: Slack Frontiers

Future of Work
Today Slack held their first user conference, Slack Frontiers....
Alan Lepofsky
Analyst Blog
September 8, 2017

Blending security and privacy

Distillation Aftershots
The relationship between privacy regulators and technologists can seem increa...
Steve Wilson