Analyst Blog

Get updates about trends, events, and research.

Interested in Membership?

See if membership is right for you
Membership Options

Filters

Analyst Blog
October 12, 2026

Trust, Identity & Control: Every Action Earns Authority

Board Strategy
Enterprise access was designed around a relatively static bargain. Establish an identity, decide what that identity may access, grant the permissions, and assume they remain appropriate until something triggers a review. Authentication has improved, and permissions have become more granular, but the underlying model st...
Esteban Kolsky
Analyst Blog
October 8, 2026

Microsoft Brings More Agentic Intelligence into the Flow of Work for CRM Users

Instead of forcing professionals to log into a separate platform to do business, Microsoft is embedding CRM directly into everyday work tools, turning AI assistance into autonomous execution, modularizing domain knowledge into reusable skills, and opening up clear migration pathways to an agentic future....
Martin Schneider
Analyst Blog
September 26, 2024

Trust & Safety Challenges in the Age of AI

Digital Safety, Privacy & Cybersecurity
lt;pgt;The vast majority of content online now is user-generated. The regulatory implications are becoming clear. Automated content lt;span style=quot;color:blackquot;gt;moderation...
Steve Wilson
Analyst Blog
September 23, 2024

An Origin Story

Data to Decisions
lt;pgt;Whichever way you look at it, digital certainty and safety increasingly depend on knowing the story behind the data. lt;/pgt; ...
Steve Wilson
Analyst Blog
September 22, 2024

The Future of Data Protection

New C-Suite
lt;pgt;There is more to data protection than privacy. What is it that makes any piece of data worth protecting? And what are we protecting it against? lt;/pgt; ...
Steve Wilson
Analyst Blog
August 27, 2024

Verifiable Credentials and the Story Behind a Credential

Digital Safety, Privacy & Cybersecurity
lt;pgt;The real power of digial wallets and verifiable credentials is not what they change, but what they leave the same! This technology tells the story behind any credential -- w...
Steve Wilson