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Analyst Blog
April 27, 2026

AI Skills, Part 1: Experience over Expertise

Board Strategy
The market still talks about AI talent as if it were a shopping list of talent that we are seeking. Alas, enterprises should not be looking for a clean inventory of discrete AI skills nearly as much as they should be looking for people who can work in an environment where ambiguity is constant, context is incomplete, a...
Esteban Kolsky
Analyst Blog
April 10, 2026

Defining What It Means to Have AI Skills (Part 1)

Today, we are going to begin to cover the issue of talent acquisition for AI needs. There is no checklist of skills or talents to use when hiring, nor are there effective tests to determine whether candidates possess them. As we did during the last paradigm shift, this will start with change agents in the enterprise sh...
Esteban Kolsky
Orbits Blog
July 20, 2015

Duck Intelligence, Think Wisdom

Next-Generation Customer Experience
I have exercised my systems of patience, after using my systems of reading to...
Orbits Blog
April 29, 2015

Salesforce Buyout: My Speculation

Next-Generation Customer Experience
If you are reading this you don’t need to be directed to an article explainin...
Orbits Blog
March 16, 2015

The Scapegoat Mentality

Data to Decisions
This is a combination between a bad Jerry Maguire scene and the conclusions o...