This list celebrates changemakers creating meaningful impact through leadership, innovation, fresh perspectives, transformative mindsets, and lessons that resonate far beyond the workplace.
RingCX is a native platform that will include RingCentral's unified communications tools with contact center capabilities as well as generative AI.
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According to Five9, Aceyus will provide its CX platform with contextual data across disparate systems. Aceyus integration catalog will also boost Five9's data lake.
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Zoom updated its terms of service to give the platform the right to use some customer data for training its AI models. Here are a few thoughts on what's next.
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Generative AI, which appears to be initially loved by students and loathed by educators, is coming to education as its embedded in courseware as well as learning management systems...
Salesforce's Einstein Studio, which is generally available, can use custom LLMs along with Einstein GPT's LLMs and remove the need for Extract Transform and Load (ETL).
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"What we're doing is democratizing access to generative AI, lowering the cost of training and running models, enabling access to large language model of choice instead of there onl...
"On-premises customers cannot benefit from major innovations such as artificial intelligence (AI) and green ledger," said SAP user group DSAG.
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Unity is looking to embed generative AI into its digital twin platform that includes data ingestion, creation, visualization, simulation and collaboration tools.
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Constellation Research analyst Liz Miller follows CX, Unified Communications- and Contact Center-as-a-service. Here's what she had to say about RingCentral's move.
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AMD CEO Lisa Su said multiple customers are at the chipmaker to power AI projects and have "initiated or expanded programs supporting future deployments of Instinct accelerators at...
Lee Rainie, former director of internet research at Pew Research Center, wanted to wind down his career of collecting data with capstone project. Why not predict the best and worst...
New Relic wants to be the single source of truth so engineers can make data driven decisions during the software life cycle. Will going private help?
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Enterprise technology demand has stabilized, and vendors are expecting gradual demand improvement into the second half with pockets of generative AI-driven strength.
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Intel's PC chip business was down 12% in the second quarter from a year ago to $6.8 billion and its data center and AI business had revenue of $4 billion, down 15% from a year ago....
ServiceNow said it will introduce new premium generative AI offerings across IT service management, customer service management and HR service delivery in September with its Vancou...
The software and cloud giant reported fourth quarter net income of $20.1 billion, or $2.69 a share, on revenue of $56.2 billion, up 8% from a year ago
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"Nvidia has taken a key step to secure its future relevance with making available Nvidia DGX Cloud," says Constellation Research analyst Holger Mueller.
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The two companies said the plan is to combine J.D. Power's vehicle configuration and performance data points with Palantir's Foundry and AIP platforms.
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Why a CTO can become a CFO at Chevron: The company's ability to drive returns and efficiency is enabled by technologies including analytics, robotics, machine learning and hig...
SAP CEO Christian Klein made the case for Business AI as a transformation engine. But first, SAP needs more enterprises to move to SAP Cloud and S/4HANA.
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