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Analyst Blog
July 01, 2026

If CRM Is Dead, How Is the Relationship Still Breathing?

Marketing Transformation
There is a conversation that ebbs and flows heralding the demise of categories of technology. One of the favorite tools to meet its grizzly end is CRM. But it is time to debunk a conversation that could be truly detrimental to customer relationships....
Liz Miller
Analyst Blog
May 25, 2017

A tech conference deals with a touchy topic

Future of Work
lt;pgt;Technologists can be reluctant to talk about bias but speakers at Infosys Confluence tackled it head on. lt;/pgt; ...
Steve Wilson