There is a conversation that ebbs and flows heralding the demise of categories of technology. One of the favorite tools to meet its grizzly end is CRM. But it is time to debunk a conversation that could be truly detrimental to customer relationships....
After dozens of conversations with customers, partners, and Databricks executives at this year's Data + AI Summit, I kept coming back to one question:...
Legacy organizations caught between two S-curves must quickly decide whether to start from scratch and migrate, or to modernize their technical debt within their existing organizat...
In this issue, we have to talk about agentic commerce, given how much it was discussed at NRF this past week. The last time we addressed it was an intro to the topic; this time, we...
World Economic Forum's 2026 Theme Centers Around quot;A Spirit of Dialoguequot;
Another year, another Davos. With 3000 official and 5000 unofficial attendees at UnDavos and a h...
Bad actors are deploying AI to exploit vulnerabilities faster than human defenders can detect them, creating a speed-wisdom paradox: organizations need machine-speed responses but ...
Plenty has been said about how AI should be done over the next 10+ years. What about today's concerns for the next 12 months? How should executives discuss AI in the enterprise for...
As work shifts from collaborative to intelligent, what becomes more important: speed or velocity? The dominant message of SmartSheet ENGAGE was the declaration that its future woul...
Previously, I wrote about humanoid robots and their limited usefulness. Today, I’d like to talk about functional robots… the ones that don’t look like us but do a good job. Treat i...
Let’s get the ugliest part of this out of here: humanoid robots are the worst possible path we can take. Despite Hollywood’s love of anthropomorphized animatronics, there are many ...
Another year, another Davos. With 3000 official and 5000 unofficial attendees at UnDavos and a host of amazing side events, the beginning of the year marks a rite of passage for th...
lt;pgt;From AI breakthroughs to infrastructure investments, 2025 reshaped the tech landscape. CGTN's Sally Ayhan spoke to Ray Wang, Principal Analyst at Constellation Research, abo...
lt;pgt;Five Market Trends for 2026 and the ServiceNow Armis Deallt;/pgt;
lt;pgt;Today on Fox Business Network with Ashley Webster on Varney and Co, 5 Market Trends for 2026 were...
