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Analyst Blog
July 01, 2026

If CRM Is Dead, How Is the Relationship Still Breathing?

Marketing Transformation
There is a conversation that ebbs and flows heralding the demise of categories of technology. One of the favorite tools to meet its grizzly end is CRM. But it is time to debunk a conversation that could be truly detrimental to customer relationships....
Liz Miller
Analyst Blog
May 03, 2014

Look Up From Your Screen

Future of Work
This is another one of those great reminders, ironically shared by the medium...
Alan Lepofsky
Orbits Blog
May 01, 2014

Childish Thoughts

Future of Work
I have the eyebrow-raising honor and immense pleasure of being father to four...